Remote Customer Care with a Car Corporation

Remote Customer Care with a Car Company (German Language)

Work remotely from anywhere in Portugal! Youve got to be located in Portugal.

Salary is EUR 1500 per month gross with 14 salaries per year with bonuses of EUR 100 per month gross with 12 bonuses per year

* Meal card for EUR 7.23 per day.

* Transport card for EUR 20 per month.

* Health insurance since day 1 but need to pay a monthly amount. Itll become free after 6 months of contract.

Experience the power of a game-changing career

Are you looking for whats next Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions in over 70 countries. And were proud to be recognized with awards such as Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.

If youre looking to grow and be inspired as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality efficiency & customer journey improvement.

Career growth and personal development

Well give you all the training cutting-edge technologies and the continuing support youll need to succeed. Theres a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.

What you will do in this role

As a Customer Service Representative you will:

• Responding to customer inquiries via phone chat and email representing the office with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions resolutions and follow-ups in the CRM system.
• Collaborate with colleagues to enhance the overall customer experience.
• Staying updated on our latest offerings policies and services to provide customers with accurate and timely information.
• Exhibit warmth and enthusiasm in every customer interaction
• Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.

Your qualifications

Were a great match if you:

• Have a high level of German (C1 written and oral) and a good level of English (B2)
• Have 1 year of experience in a call center or customer service role preferably in the automotive industry.
• Are passionate about automotive topics and skilled in digital tech
• Are strong attention to detail and organizational skills.
• Are excellent problem-solving skills and a creative solution-oriented mindset.
• Have passion for continuous learning and adapting to new technologies and processes.

If you feel you dont check every box we still encourage you to apply. Well do our best to match you with the right job whether its this or another role.

Whats in it for you

In this role we offer benefits that help you support your unique lifestyle:

• Support a recognized name in the automotive industry known for its commitment to quality innovation and customer satisfaction
• Full-time with indefinite contracts (negotiable depending on your experience and our clients needs)
• Competitive salary and performance bonus
• Full Work from Home position based in Portugal
• Full paid training on the company and the project youll be working on
• Career development programs specialized courses and language classes

Experience the best version of you!

If all this feels like the perfect next step in your career journey we want to hear from you. Apply today and discover why over 440k game-changers around the globe call us their employer of choice.

Were an equal-opportunity employer

Were proudly united as one team one company globally. Were committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugals law only applicants who are legally authorized to work in Portugal will be considered for this position.

Work remotely from anywhere in Portugal! Youve got to be located in Portugal.

Salary is EUR 1500 per month gross with 14 salaries per year with bonuses of EUR 100 per month gross with 12 bonuses per year

* Meal card for EUR 7.23 per day.

* Transport card for EUR 20 per month.

* Health insurance since day 1 but need to pay a monthly amount. Itll become free after 6 months of contract.

• Support a recognized name in the automotive industry known for its commitment to quality innovation and customer satisfaction
• Full-time with indefinite contracts (negotiable depending on your experience and our clients needs)
• Competitive salary and performance bonus
• Full Work from Home position based in Portugal
• Full paid training on the company and the project youll be working on
• Career development programs specialized courses and language classes