Senior Account Manager - Welfare
Senior Account Manager - Welfare
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Job Description
Senior Account Manager - Welfare
About Satispay
Satispay was born to revolutionize everyday payments making them simple fair and accessible to everyone. Now the focus has moved even further aiming to shape the future of money. Were a movement empowering millions of people driven by a shared purpose to tackle big challenges. And were just getting started. We move quickly think boldly and trust each other to challenge the norm learning and growing as we go. If youre looking for more than just your next job if you want to build something impactful with a talented team youre in the right place.
What youll be doing
As a Senior Account Manager - Welfare youll play a key role in overseeing key welfare initiatives creating and optimizing internal and external processes and managing relationships with C-level stakeholders and external clients while leading a team of AMs focused on SME Welfare accounts management.
Heres what your day-to-day will look like:
Manage client relationships By effectively managing and conducting relations with C-Level stakeholders develop strong long-term relationships with client executives and drive key account management activities to build and maintain a robust client base.
Conduct training and development To empower key stakeholders and employees to independently utilize Satispays Welfare services strengthening the engagement.
Monitor performance metrics To track and analyse employer KPIs to align with OKRs provide regular updates and reports on account performance.
Collaborate on strategic initiatives By working closely with the BD Welfare Team and other key stakeholders to identify areas for improvement support the achievement of OKRs and participate in projects aimed at key account team and strategic growth.
Ensure the alignment with organizational objectives By leading the planning execution and evaluation of welfare-related projects.
Lead the AM Team - by providing guidance monitoring KPIs and objectives achievement as well as organising day-to-day teams activities.
Who were looking for
We need a problem-solver who loves teamwork and gets things done. If youre curious and ready for real ownership youll fit in! Does this sound like you
Extensive account and people management experience With 6-8 years project management welfare programs or process development as well as people management.
Strong expertise in process creation With the ability to design structure and optimize account management processes training programs and performance analysis.
Strong analytical and strategic thinking skills With the ability to interpret data and draw actionable insights to drive creative problem solutions and performance improvements.
Proficiency in GSuite and data analysis tools Particularly strong skills in GSheet and familiarity with data-driven platforms.
Dont worry if you dont tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special. If youre passionate and can make a difference we truly encourage you to apply.
Our benefits & perks
We believe high commitment effort and impact deserve to be highly rewarded and supported. Thats why we created Satispay CareAbout our way of making sure youre supported in your well-being growth and finances:
CareAbout health & well-being
Unlimited paid time off
Psychological support & mental health webinars with Serenis
Flexible hybrid working system
Extended parental leave
Childcare leave
CareAbout growth & development
Professional development programmes
Internal mobility program
Language classes with Preply
Internal workshops & training
CareAbout financial support
Stock Option Plan (with additional grants often provided based on performance)
International relocation support
Competitive salary
Flexible Benefit budget
Meal vouchers
Equal-Opportunity Employer
At Satispay were proud to be an equal-opportunity employer. We celebrate diversity and inclusion welcoming individuals of all backgrounds. This opportunity is open to everyone regardless - for instance - of race colour religion sex gender identity sexual orientation and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Curious if our way of working clicks with yours Our values and pillars arent just fancy words on a page - they really shape everything we do. Explore them here.
Sounds like your kind of place Awesome!
Wed love to hear your story.
#LI-GA1
#LI-Hybrid
Required Experience:
Manager
Employment Type
Full-Time
