Housing Stability Specialist (Slavic)

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants refugees and the broader community in Portland Oregon. Our mission is to welcome serve and empower refugees immigrants and people across cultures and generations to reach their full potential. Find out more at .

POSITION: Housing Stability Specialist

JOB CLASS/GRADE: Specialist 1 / Grade 8

WAGE: Starting at $48600 per year

FLSA; EEO; WC: Non-Exempt; Professional; 8864

LOCATIONS: Slavic & Eastern European Center (SEEC) 555 SE 99th Ave Suite 101 Portland OR 97216

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

NUMBER OF POSITIONS: (1)

APPLY AT:

STATUS: Full-Time with Benefits

PROGRAM(S): Multnomah Stability Initiative (Slavic)

SECTOR: Housing & Supportive Services

REQUIREMENTS:

English required. Bilingual in any Slavic Language.

Must possess a valid drivers license verification of current auto-insurance and have full use of automobile during work hours

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Program Summary
IRCOs Multnomah Stability Initiative (MSI) provides culturally appropriate self-sufficiency services to engage low-income households in ways that foster hope leadership and community so they can avoid crisis achieve stability and reach prosperity.

Position Summary
The Housing Stability Specialist will provide case management services by assisting program participants in working on a set of goals related to their self-sufficiency. Staff will also assist participants in meeting their housing and social service needs determining eligibility for housing funds communicating with landlords and completing paperwork and case notes related to the accurate and timely administration of rental funds.

Essential Functions

• Assess potential client program eligibility
• Meet individually with clients in a case management setting to help them define work towards and reach their goals related to housing
• Maintain case files
• Enter data into Multnomah Countys Service Point data system
• Enter data into IRCO ETO data system
• Distribute assistance funds to clients landlords or utility companies
• Refer clients to other sources of assistance to help them reach their goals
• Provide case management including recruitment screening assessment and provision of case management services
• Complete case management paperwork

Secondary Functions

• Attend trainings and meetings conducted as part of the Multnomah County Stability Initiative system
• Participate in staff meetings trainings and committees to support Housing Stability
• Program and agencys goals
• Interact with staff in other IRCO programs and community partners and refer clients to these parties

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Bachelors Degree or some college and a combination of relevant experience
• 1-2 years of experience is required
• English required. Bilingual in any Slavic Language.
• Must have the ability to function in a positive manner in a demanding work environment
• Demonstrate a high degree of flexibility when responding to priorities and schedules that change frequently to meet commitments
• Strong ability to multi-task and meet multiple sometimes conflicting deadlines
• Detailed oriented with excellent organizational and grammar skills
• Analytical and decision-making abilities
• Utilize a personal computer read and analyze data in hard copy and on a computer screen
• Proficiency in Microsoft Office; Word Excel PowerPoint Outlook and have the ability to use other software packages including internal and external e-mail/internet
• Ability to use basic office equipment telephone copier fax machine and personal computer
• Successfully respond to situations of pressure involving individual circumstances balanced against agency policies and goals
• Ability to deal with distressed and/or demanding customers and employees in an effective manner
• Maintain a high level of confidentiality
• Ability to listen understand and assist in problem solving
• Communicate well with a variety of personality types levels of the organization and persons outside of the organization
• Must have excellent grammar spelling and writing skills
• Communicate verbally and in writing to individuals and groups by telephone
• Prepare clear and concise reports
• Must be punctual maintain a good attendance record and be able to work flexible hours to meet the availability of participants and customers
• Ability to sit stand walk drive talk on the telephone and/or use PC for long periods of time
• Must possess a valid drivers license verification of current auto-insurance and have full use of automobile during work hours

Physical Mental & Environmental Requirements

• Communication: Some interaction with those inside and outside the organization to exchange factual information
• Creativity: Processes and procedures are well defined
• Mental: There is minimal variation in tasks. The job holder is free to determine in which order tasks are completed but cannot choose to not complete a task
• Physical: Positions at this level require minimal physical effort such as light lifting carrying or movement etc. Physical capability involves use of office or equipment where some agility and hand eye coordination is needed
• Impact and Influence: Positions at this level have a minimal need or ability to analyze problem or concepts or make decisions on the information. Positions at this level have minimal impact and influence on organization operations programs expense or budgetary outcomes.
• Work Independence: Positions perform routine work with regular supervision and generally are given instructions or written procedures. Positions occasionally encounter variation and are encouraged to suggest ways to respond but cant take final action without approval.
• Planning: Positions at this level have little to no planning responsibility beyond the need to schedule own work and determine impediments to own work schedule.
• Environment: There is a moderately low level of personal risk encountered. Job conditions are occasionally uncomfortable relative to noise temperature inside/outside work dirty conditions or interactions with angry or hostile people.
• Schedule: The work schedule is stable and does not fluctuate.

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit package to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5% immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families no deductibles
• Employer Paid Life Short term and Long-term Disability Insurance
• Flexible spending account

Required Engagement

Engage fully in recommended professional development as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCOs mission vision and values based initiatives.

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
3. For questions about this position please email

Please note that physical applications are accessible from IRCOs main office 10301 NE Glisan Portland OR 97220. Due to the high volume of applications received we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter resume and IRCO application.

IRCO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.