Customer Activations & Strategy Lead
Customer Activations & Strategy Lead
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Job Description
Why DealOps
AIs transforming how companies price sell and scale. The shift towards outcome-based and hybrid pricing models has unlocked a $25B market - demanding smarter solutions across pricing deal execution and sales compensation.
Led by ex-Stripe operators and backed by Pear VC General Catalyst and execs from OpenAI Stripe and Slack DealOps is pioneering AIdriven tools that enable flexible pricing streamline workflows and boost sales performance.
The opportunity
Were hiring a Founding Customer Activations & Strategy Lead to build our activations motion from scratch. This is an in-person role based in San Francisco. If youve delivered slide decks recommending change heres your chance to own the changeand watch it ship the same week. Perfect for ex-consultants who crave:
Ownership full end-to-end accountability no hand-offs
1 10 growth writing playbooks not following them
Customer activation hands-on onboarding adoption and expansion
Strategic projects turning insights into GTM and product bets
High-profile exposure work directly with heads of Pricing Finance and RevOps at unicorns like Plaid and Airwallex
PM on-ramp clear path to Product Management once youve nailed activations and are shaping roadmap decisions daily
What youll own
Activate & onboard customers design and run POCs implementations and training that make first value obvious and fast
Drive expansion mine pricing & usage data to surface new upsell opportunities
Strategic activation projects build scalable playbooks (docs training dashboards) that move us from founder-led to repeatable motions
Voice of the customer collect customer feedback and package it into clear hypotheses for Product & Engineering
What makes you a fit
3 years at a top consulting firm (or similar strategy/ops role) owning client workstreams end-to-end
Comfortable turning messy problems into structured plansand rolling up sleeves to execute
Strong analytical skills (Excel/Sheets Looker SQL a plus) and crisp storytelling for QBRs & C-level syncs
Demonstrated interest in moving into Product Management
Experience with SaaS GTM tooling or B2B pricing a plus but attitude beats exact background
What we offer
6-8 month path to PM
Competitive salary early stage equity
Medical dental vision
Unlimited PTO (really)
Employment Type
Full-Time
