Administrator
Administrator
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Job Alert
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Job Description
- Suffolk County Council Endeavour House Ipswich Suffolk IP1 2BX - Hybrid
- 27711 per annum (pro rata for part time)
- 37 hours per week
- Fixed term or Secondment (up to 12 months)
As a modern flexible and effective organisation were driven to make a positive difference to the environment the communities we serve and the careers of our people. Thats why when you join us as an Administrator (Business Support Coordinator) youll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.
Reimagine the possibilities.
Your role and responsibilities
- Each day you will provide high level and meticulous customer service acting as the first point of call for members of the public stakeholders and internal colleagues on the telephone email and other systems.
- By utilising excellent IT skills you will support Service specific processes using a range of software and in-house IT programmes.
- You will offer direct administrative support to other departments within our Fire and Rescue Service helping to support the overall organisational visions and goals.
- Exceptional administrative knowledge and experience when processing written and electronic documents within legislative timescales.
You will need
- Qualification to at least a Level 3 in relevant area (or equivalent knowledge and experience)
- Experience of working within a team to provide administrative support
- Excellent communication skills specifically on the telephone and relationship-building skills
- Self-awareness and continuously seeking to improve
- Strong IT skills with the ability to accurately process and format documents within timescales
- Team-oriented with collaborative approach
- Personal values aligned with our corporate WE ASPIRE values.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.
For more information
Please contact Jack Graham-Smith for a casual conversation. You can reach them by emailing .
If you want to apply for a secondment read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click Apply Now to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
- Describe a situation where you had to handle a difficult or challenging customer enquiry. How did you approach the situation what actions did you take and what was the outcome
- Tell us about a time when you had to process important documents within strict deadlines. What systems or methods did you use to ensure accuracy and timeliness
- Provide an example of how youve supported colleagues in other departments to achieve shared objectives. What was your specific contribution and how did it benefit the wider team
- Describe a situation where you had to explain complex information clearly to someone who was not familiar with the subject. How did you ensure they understood
Step 4 -Upload a CV (without name and personal details).
Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling0.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 12 June 2025
Interview date: 17 June 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
