IT Officer
IT Officer
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Job Description
The Role
The IT Officer provides first and second level remote operational Systems support and ensures the delivery of quality IT services. Involving a high-volume of interaction with external vendors internal customers and employees this full-time opportunity is integral to the Crown IT Department. The role works to ensure that the Crown Group receives optimal business value and ongoing user confidence and satisfaction of customers.
To be considered for this role you must have unrestricted working rights and be available to work over a 24/7 roster including shifts on the weekends overnights and public holidays.
Some of your key responsibilities will include:
- Management of operating systems across the property & monitoring of daily operations.
- Provision of technical support to individuals and teams across the organisation.
- Maintenance of IT devices and infrastructure.
- Troubleshooting of issues in a timely manner.
- Develop and maintain documentation relating to incident service request problem and change management tickets and customer communications.
Youll have:
- Relevant tertiary or certificate level qualification in IT.
- Strong technical knowledge and ability to problem solve.
- Clear verbal and written communication.
- Ability to analyse and problem solve in a fast-paced environment.
- A collaborative team approach but also works with initiative.
Additional Information :
What you can expect from us
On top of exciting career possibilities we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity insights and experiences from people of different race age religion cultural background gender people with disability people who identify as LGBTIQ and Aboriginal and Torres Strait Islander; people like you.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
