Assistant Front Office Manager
Assistant Front Office Manager
Posted on :
30-05-2025
Employer Active
1 Vacancy
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Job Description
- As an Asst. Front Office Manager you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
- Ensure that guests have a smooth running stay at the hotel
- Responsible to guide the Front Desk departments in achieving our strategic directions through continual focus and reference to these strategies and our vision.
- Ensure the accounts are correct and admin processes run smoothly.
- Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Communicate directly with Sales Accounting Housekeeping and Reservation and provides them with all relevant/ needed information.
- Optimises the occupancy rate and average room rate.
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practice.
Qualifications :
Degree/Diploma in Tourism & Hospitality Management
Minimum 2 years of relevant experience in a similar capacity
Excellent reading writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Good working knowledge of MS Excel Word & PowerPoint
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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