L2 Technical Support Engineer
L2 Technical Support Engineer
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Job Description
Youre Not Just a Support Engineer. Youre a Fintech First Responder.
L2 Technical Support Engineer Georgia (Remote)
Velexa Powering Wealth At Startup Speed
Top 100 WealthTech. Best Trading Tech 2024. Startup of the Year.
Were not just building techwere transforming how the world invests. At Velexa our next-gen investment platform powers global banks neobanks and wealth management disruptors. And now were scaling. Fast.
Enter youthe Linux-savvy terminal-taming bug-busting hero who thrives under pressure and lives for solving the unsolvable.
If youve got:
1 year of technical support experience (applications services or software)
Real-world Linux skills (logs diagnostics CLI magic)
Comfort with networking tools (ping ssh netstat etc.)
Knowledge of HTTP REST and web tech
Solid English (B1) because great support starts with clear communication
Bonus if youre fluent in Python Bash Git Jiraor know how containers work.
This is your mission:
Keep Velexas trading software running like clockwork
Troubleshoot and escalate complex issues across our global client base
Automate the boring stuff and document the smart stuff
Collaborate across Jira Slack and email like a true team player
Work flexible shifts in a 24/5 worldwhere time zones never sleep
Shift schedule: Morning (8:00 - 17:00 GMT3) Day (12:00 - 21:00 GMT3) Afternoon (15:00 - 00:00 GMT3) or Night shifts (00:00 - 08:00 GMT3)
Hybrid Role Global Clients Career Growth in Fintech
At Velexa youre not a cog in the machine.
Youre the engineer that keeps the machine running.
Ready to go beyond support and become the backbone of next-gen investing
Apply now. Lets build the future of wealthtogether.
Employment Type
Full Time
