Operations Coordinator Administrative Assistant
Operations Coordinator Administrative Assistant
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Job Description
Remote Operations Coordinator / Administrative Assistant
Location: Remote (Philippines LATAM South Africa)
Salary: $1500- $2200 p/month Based on Experience
Hours: Monday to Friday 12:30 PM (Afternoon) to 9:30 PM Eastern Time (with some flexibility for international candidates)
Company Overview
We are a vibrant and growing ballroom dance studio that delivers high-quality instruction and personalized experiences to students of all levels.
Job Overview
We are hiring a detail-oriented and proactive Remote Operations Coordinator / Administrative Assistant to manage the day-to-day scheduling client communication payments and event coordination for our studio. This role is ideal for someone with excellent organizational skills a sharp eye for detail and a passion for customer service. The role also involves light graphic design and special project coordination making it perfect for someone who enjoys variety and autonomy in their work.
Key Responsibilities
- Manage and coordinate 190 weekly dance lessons using Voting Reign software
- Handle inbound client communications including scheduling rescheduling and inquiries
- Process and track payments via Square and maintain accounts receivable
- Support studio events through guest list management marketing coordination and logistical planning
- Enter and update client and lesson data from HubSpot into scheduling software
- Create marketing assets and event graphics using Canva
- Respond to a high volume of daily emails and texts (approx. 30
- Cross-check scheduling software with physical lesson blocks to ensure accuracy
- Document and refine internal processes to improve efficiency
- Assist with ad hoc administrative duties and provide support to the studio owner and instructors
Requirements
- 2 years of experience in administration customer service or operations
- Exceptional written and verbal communication skills
- Highly organized with excellent time management and multitasking abilities
- Proficiency in Google Suite (Drive Gmail Voice) Canva HubSpot and Square
- Comfortable working in a fast-paced remote environment
- Strong problem-solving and critical thinking skills
- Experience with CRM or scheduling software (Voting Reign preferred but not required)
Benefits of Joining
- Work with a creative passionate and fast-moving team
- Flexible remote work opportunity
- Exposure to the behind-the-scenes of a dynamic performing arts business
- Opportunity to contribute to process development and operations strategy
- Generous time-off policy: 10 days PTO public holidays (negotiable)
Employment Type
Full Time
