Sr. Program Manager, ALX
Sr. Program Manager, ALX
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 104100 - 185000
Vacancy
1 Vacancy
Posted on :
29-05-2025
Job Description
Amazon is one of the largest employers in the world. Empowering our managers with the right tools insights mechanisms guidance and policies is critical to how we lead at scale. The Amazon Leadership eXperiences (ALX) team is at the heart of this mission. The work we do sit right at the intersection of technology leadership and people. Were building tools driving programs or leading thought leadership that empower hundreds of thousands of managers across Amazon to lead more clearly act faster and support 1 million employees worldwide more effectively.
The program team is looking for a customer-obsessed analytical and inventive Program Manager to lead the operations and continuous improvement of our platform Manager Hub. In this role you will own the end-to-end delivery of complex programs that support over 300000 Amazonians across all businesses and subsidiaries.
You will be responsible for identifying pain points uncovering inefficiencies and developing scalable solutions to optimize program workflows. Youll work cross-functionally with product data science engineering HR and operations partners to deliver mechanisms that streamline processes improve the employee experience and reduce manual effort.
To succeed in this role you bring a strong process improvement mindset excellent problem-solving and data analysis skills and the ability to influence without authority in ambiguous or fast-changing environments. You are equally comfortable rolling up your sleeves to dig into operational issues as you are driving strategic conversations with stakeholders across levels.
This is a highly visible role that requires excellent judgment crisp communication and a passion for driving meaningful change.
Key job responsibilities
Own the day-to-day operations and long-term improvement of cyclical Talent Movement programs.
Analyze feedback data and performance metrics to identify pain points and inefficiencies.
Develop and implement both tactical and strategic solutions to improve program effectiveness and scalability.
Design and optimize program mechanisms and SOPs to support high-volume repeatable processes.
Partner with cross-functional stakeholders (HR product science engineering data) to align on roadmaps dependencies and success metrics.
Drive root cause analysis and develop action plans for continuous improvement.
Prepare and deliver clear data-backed updates and recommendations to stakeholders and senior leaders.
Foster a culture of continuous improvement by applying program management best practices and lean principles.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- 3 years of Business strategy or Non-Tech Program Management experience
- Bachelors degree
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- PMP
- Experience managing large-scale cyclical programs in a global or matrixed organization.
- Familiarity with program or
- process management methodologies (e.g. Lean Six Sigma Agile).
- Ability to influence stakeholders at all levels and drive alignment across diverse teams.
- Comfort with ambiguity and shifting priorities; bias for action and ownership.
- Advanced Excel Tableau or SQL skills; experience using data to build operational dashboards or narratives.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The program team is looking for a customer-obsessed analytical and inventive Program Manager to lead the operations and continuous improvement of our platform Manager Hub. In this role you will own the end-to-end delivery of complex programs that support over 300000 Amazonians across all businesses and subsidiaries.
You will be responsible for identifying pain points uncovering inefficiencies and developing scalable solutions to optimize program workflows. Youll work cross-functionally with product data science engineering HR and operations partners to deliver mechanisms that streamline processes improve the employee experience and reduce manual effort.
To succeed in this role you bring a strong process improvement mindset excellent problem-solving and data analysis skills and the ability to influence without authority in ambiguous or fast-changing environments. You are equally comfortable rolling up your sleeves to dig into operational issues as you are driving strategic conversations with stakeholders across levels.
This is a highly visible role that requires excellent judgment crisp communication and a passion for driving meaningful change.
Key job responsibilities
Own the day-to-day operations and long-term improvement of cyclical Talent Movement programs.
Analyze feedback data and performance metrics to identify pain points and inefficiencies.
Develop and implement both tactical and strategic solutions to improve program effectiveness and scalability.
Design and optimize program mechanisms and SOPs to support high-volume repeatable processes.
Partner with cross-functional stakeholders (HR product science engineering data) to align on roadmaps dependencies and success metrics.
Drive root cause analysis and develop action plans for continuous improvement.
Prepare and deliver clear data-backed updates and recommendations to stakeholders and senior leaders.
Foster a culture of continuous improvement by applying program management best practices and lean principles.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- 3 years of Business strategy or Non-Tech Program Management experience
- Bachelors degree
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- PMP
- Experience managing large-scale cyclical programs in a global or matrixed organization.
- Familiarity with program or
- process management methodologies (e.g. Lean Six Sigma Agile).
- Ability to influence stakeholders at all levels and drive alignment across diverse teams.
- Comfort with ambiguity and shifting priorities; bias for action and ownership.
- Advanced Excel Tableau or SQL skills; experience using data to build operational dashboards or narratives.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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