drjobs Operations Manager

Operations Manager

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1 Vacancy
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Jobs by Experience drjobs

5years

Job Location drjobs

Tiruchirappalli - India

Monthly Salary drjobs

20000 - 30000

Vacancy

1 Vacancy

Job Description

Job Title: Manager Operations

Experience: 5 Years
Location: Trichy
Salary: 20000 To 30000 Per Month

Qualifications & Experience:
  • Minimum 5 years of experience in operations or service delivery (experience in the certification industry preferred)
  • Bachelor s / Master s degree in Engineering Management or a related discipline
  • Proven leadership and team management capabilities
  • Strong proficiency in MS Office tools (Word Excel PowerPoint)
  • Excellent communication skills in Tamil and English
  • Effective problem-solving and decision-making abilities
  • Familiarity with ISO standards and certification procedures is an added advantage
Key Responsibilities:

  • Lead and manage daily operational activities across multiple departments
  • Ensure the efficient execution of audits client handling and documentation processe
  • Coordinate with internal teams to meet service delivery timelines
  • Maintain compliance with company policies quality protocols and standard operating procedures
  • Address and resolve client issues and operational escalations in a timely and professional manner
  • Monitor Key Performance Indicators (KPIs) and generate operational reports to support data-driven decision-making
  • Contribute to strategic planning initiatives and operational improvements


Skills & Competencies Required:
  • Operational Excellence: Proven track record in managing end-to-end operational processes and improving efficiency
  • Team Leadership: Ability to mentor motivate and lead a diverse team
  • Communication: Strong interpersonal and communication skills in both Tamil and English
  • Analytical Thinking: Ability to analyze data identify trends and implement solutions
  • Adaptability: Comfortable working in a fast-paced environment and adapting to changing client and business needs
  • Client Focus: Prior experience in managing client relationships understanding client requirements and delivering on service expectations




Employment Type

Full Time

Company Industry

About Company

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