Assistant Manager
Assistant Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Your responsibilities will include:
- Assist and oversee the day-to-day operations of the Front Office team.
- Supervise and monitor team members with true leadership ability that motivates the entire team.
- Ensure the smooth and efficient running of the Hotels operation in absence of Senior Management with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Process and assist with check-in and check-out of guests when needed.
- Respond to and coordinate emergency situations.
Qualifications :
The requirements and skills for the job will be:
- Relevant experience in the hotel industry.
- Strong working knowledge of Opera/ Opera Cloud Microsoft Outlook and Microsoft Office
- Guest obsessed focus with the ability to be flexible in a fast paced and dynamic environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Leadership qualities with the ability to extend yourself to assisting your colleagues where needed maintaining high levels of communication with other departments
- Clear and confident communication skills both written and verbal
- Hold a valid Responsible Service of Alcohol certificate
Additional Information :
At Accor we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer:
- A fun diverse & inclusive culture where we value you being the Real Deal.
- Career progression opportunities as far as the eye can see.
- Extensive local national and international discounts on Accommodation Food and Beverage and other hospitality benefits.
- A team that is all about development giving you endless opportunities to grow and progress in your career.
You must have valid and current working rights in Australia.
If this sounds like your next step please apply today to see where a conversation could take you. We cant wait to hear from you!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
