Trainee Information Technology Support - 2-year term
Trainee Information Technology Support - 2-year term
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Job Description
Are you curious about how computers work love solving problems or find yourself helping friends and family with tech issues Kickstart your career in technology as a Trainee Information Technology Officer. You will gain real-world IT experience while helping staff across Council stay connected and supported.
About Us
Working with us means more than just a job its an opportunity to make a real difference at a local level. Were a small but impactful council known for innovation collaboration and community connection. With around 160 dedicated employees our team is passionate about delivering services that support the people and places that make our shire special.
Bellingen Shire is a picturesque and diverse area located on the Mid North Coast of NSW halfway between Sydney and Brisbane and just south of Coffs Harbour. Covering 1605 square kilometres with around 10km of coastline the region is renowned for its stunning natural beauty from lush rainforests and pristine rivers to the World Heritage-listed Dorrigo National Park. Our towns and villages are known for their charm creativity and strong community spirit.
Living and working here offers the perfect blend of lifestyle and purpose. With a focus on sustainability cultural richness and a warm welcoming community Bellingen Shire is an inspiring place to grow your career enjoy work-life balance and contribute to something meaningful.
Whats in it for you
- A two-year paid traineeship that blends practical experience with formal study.
- Full support to complete a Certificate IV in Information Technology (or equivalent) through a Registered Training Organisation such as TAFE NSW.
- Gain skills in ICT support systems administration cybersecurity and customer service.
- Work in a supportive and friendly IT team helping troubleshoot and improve digital services.
- Grow your confidence and career prospects with strong mentorship and hands-on learning.
What will you do
As the trainee you will be an important part of our IT team supporting staff with their tech needs while learning the ropes of modern IT systems and best practices. You will:
- Provide first-level technical support helping staff with issues on their computers printers phones and other devices.
- Assist with the setup and maintenance of IT equipment including laptops and phones.
- Help track manage and escalate IT requests using our service desk system.
- Assist with user account management and password resets following Councils security protocols.
- Apply cybersecurity principles like secure data handling recognising phishing and password protection
What do you need
We are looking for someone with a can-do attitude strong communication skills and a genuine interest in helping others. If youre enthusiastic about learning enjoy organising things and care about doing your best this is your opportunity to shine. You will bring:
- A willingness to enrol in and complete a Certificate IV in Business (or similar).
- A genuine interest in people service and how great administration helps teams and communities thrive.
- A familiarity with email Word and Excel.
- The ability to follow instructions carefully and work accurately.
- A respectful and friendly approach when dealing with community members and colleagues.
Important Information
A Group Assessment Centre will be held at Councils Depot at 14 Alex Pike Drive Raleigh on Tuesday 17 June 2025 from 8:30am to approx. 1:30pm and all shortlisted applicants must attend. Invitations will go out by email week commencing 9 June 2025. You will need to RSVP by 13 June 2025. If you progress to the next stage following the Assessment Centre you will be required to attend a pre-employment psychometric assessment on either 19 or 20 June 2025. Please ensure that you keep checking your emails so you dont miss any important information. The dates outlined above cannot be rescheduled so please ensure you are available if required.
On offer
Some of the benefits working for Bellingen Shire Council include:
- Access to Fitness Passport
- Access to employee wellbeing programs
- Hybrid and flexible work arrangements
- Ongoing professional development opportunities
- Salary packaging options
- 2-year full-time position 35 hours per week with access to a monthly rostered day off
Weekly wage is dependent on age and will range from $584.20 for a 16 year old to $803.30 for 18 years.
Still Have Questions
- For further information regarding this role please contact Tim Greensill Group Leader Information and Communication Technology on.
- For enquiries about the application process please contact the Recruitment Team at .
Sponsorship/work rights for Australia
Please note: You must be an Australian citizen or an Australian Permanent Resident to be eligible for appointment to this apprenticeship.
How to Apply
Please read the Position Description by clicking the link at the bottom of the page. It is important to read this carefully to understand what the job involves.
If this sounds like you click the Apply for this job button at the top of the page complete the application form and upload your current resume and a cover letter outlining your suitability for this role.
Applications close: 4 June 2025 at 4pm
Further information
As part of the recruitment process suitable candidates will be required to complete pre-employment screening which may include relevant background checks functional capacity assessment psychometric testing and drug and alcohol screening (where relevant to the role).
Our recruitment process is managed via system generated emails. Please ensure your email is entered correctly to avoid missing important updates and outcomes.
Email notifications may include application confirmation interview invitations request for references and application outcomes. Please check your email regularly and dont forget to check your junk/spam folder.
Bellingen Shire Council is a 2025 Circle Back Initiative Employer we commit to respond to every applicant.
Bellingen Shire Council as an equal opportunity employer is committed to a merit-based workforce that encompasses inclusiveness and diversity in an environment of mutual respect. We invite encourage welcome and value candidates of all ages from diverse backgrounds and cultures and people who have lived experience of disability to apply to work with us.
Bellingen Shire Council is committed to the safety and wellbeing of children and creating and maintaining a child safe organisation.
If you require additional assistance to participate in the recruitment process please contact the People and Culture team on or You can ask for reasonable adjustments to be made at any time during the recruitment process.Required Experience:
Intern
Employment Type
Contract
