WFH Client Project Manager - One Year of Public Accounting Experience
WFH Client Project Manager - One Year of Public Accounting Experience
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Job Description
Are you a proactive problem-solver who loves guiding people through change
Were on the hunt for a Client Project Manager who can take the reins on client onboarding run smooth software implementations and make cloud tools feel second nature to our without the jargon.
In this role youll lead the charge on projects deliver hands-on training and help accounting firms adopt systems that actually work (and stick). Youll be the go-to person for best-practice advice making sure our clients not only survive the transition but thrive long after go-live.
Were a no-fuss team that values clarity reliability and a good sense of humour. If youve got a background in cloud software and accounting love turning chaos into calm and know how to talk to real humans wed love to hear from you!
What we are offering:
- Competitive salary between $90000 $100000 per year.
- Permanent work from home set-up anywhere in Australia.
- Flexible work schedule (full-time or part-time)
- Career growth.
- Great team environment.
Key Responsibilities:
- Project Management: Lead and manage client projects from initiation through to successful implementation ensuring timelines and deliverables are met.
- Software Implementation & Training: Provide remote installation configuration and personalised training on a variety of cloud software solutions tailored to meet client needs.
- Client Relationship Management: Foster and maintain strong positive relationships with clients acting as their main point of contact and trusted advisor throughout the project lifecycle.
- Technical Support: Offer ongoing technical support to clients through various channels including phone email and online meetings to resolve any issues that arise.
- Expert Knowledge Development: Stay ahead of industry trends by continuously developing an expert level of knowledge in cloud software solutions.
- Educational Content Creation: Create maintain and distribute instructive materials and online coursework to support client education and software adoption.
- Process Improvement: Continuously refine and enhance implementation documentation and adoption processes to drive greater efficiency and client satisfaction.
Skills & Experience:
- Minimum one year of experience working in a public practice accounting firm. THIS IS A MUST!
- A thorough understanding and enthusiasm for technology and cloud applications such as Xero Xero Practice Manager Xero Workpapers Ignition and FYI / Suite Files.
- Experience in implementing and integrating software either in a client or vendor role.
- Experience with client support and training both one-on-one and in small groups via online sessions.
- Exceptional multitasking skills with the ability to conduct multiple projects concurrently.
- High attention to detail strong interpersonal organisational and time management capabilities.
- Able to work in a team as well as independently.
- Proactive attitude complemented by a good sense of humour!
About us:
Here at Clarity Street we turn accounting firms frustrations into best-practice solutions creating a practice thats not just efficient but enjoyable!
We work with a wide range of cloud-based software products and provide tailored solutions to Public Accounting firms looking to find and adopt the best technology to transform their operations.
We assess the business and advise on the most suitable software to fit their needs then provide full implementation training and support services to ensure the transition is as seamless and successful as possible.
Visit our website to learn more: Why Join Us We are a no-nonsense supportive team that values trust ownership and doing great work without unnecessary layers. Youll have the freedom to bring your ideas to life and the backing to make them happen. If this sounds like your kind of role wed love to hear from you.
Employment Type
Full Time
