Italian speaking Customer Support Advisor
Italian speaking Customer Support Advisor
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Job Description
Location: Lisbon Portugal
Role: Italian speaking Customer Support Advisor
Salary: basic gross p/m Euro 1000 (paid 14x p/a) Euro 100 gross p/m performance bonus potential and 7.23 net Euro per working day food voucher plus 20 Euro monthly transport allowance.
Working hrs: 40 hrs p/week rotational between Monday to Saturday – 07:00 to 17:00
Relocation support: Reimbursement of Airfare up to 400€ after 6 months Plus availability of subsidised company Apartment (Room in a shared flat) with rent of 280€ (this will be deducted directly from your monthly pay)
The Company
Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon they are looking to recruit fluent Italian speakers to joing their international customer support team.
The Role
As a Customer Support Advisor you will be representing a highly recognized and reputable home appliances brand in the Italian market. In this role you will assist customers with a wide range of inquiries related to both pre-sales and post-sales support. Your responsibilities will include responding to customer requests via multiple communication channels such as phone email live chat and social media platforms.
You will provide expert guidance on product features availability pricing and compatibility to help customers make informed purchasing decisions. After the sale you will handle issues related to order status delivery product installation troubleshooting warranty claims and returns ensuring a smooth and satisfying customer experience.
Requirements
- Fluent Italian and English
- Previous Customer Support experience desired
- Excellent communication skills
- Ability to multi-task and attention to details
Salary and benefits
Competitive monthly gross salary of: basic gross p/m Euro 1000 (paid 14x p/a) Euro 100 gross p/m performance bonus potential and 7.23 net Euro per working day food voucher plus 20 Euro monthly transport allowance. Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. Excellent relo package which incldes: Reimbursement of Airfare up to 400€ after 6 months Plus availability of subsidised company Apartment (Room in a shared flat) with rent of 280€ (this will be deducted directly from your monthly pay)
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at
Employment Type
Full Time
