Residential Manager

Schedule:Monday - Friday 8am-4pm (40 hr/week)

Responsibilities:

• Collaborates with the Division Director management peers and direct reports in the planning management and fulfillment of the agencys short/long term goals
• In partnership with Division Director and human resources department conducts staff supervisions provides coaching counseling performance management staff development staff evaluations & assesses staff training needs with consistency
• Ensures staffing and scheduling meet program needs and adheres to the payroll budget
• Conducts interviews reference checks and program orientation with applicants & newly hired staff in accordance with organization policy State and Federal labor laws
• Completes all administrative functions for the assigned program within the required time frames
• Acts as the primary leadership mentor for residential staff and interdisciplinary team members by providing necessary developmental training support and ensuring mandatory training compliance in assigned programs
• Responsible for implementing key objectives ensuring high standards of direct care and ongoing monitoring and management of operations in the assigned residential program
• Implements Individual Support Plans (ISP) for individuals based on assessments objectives and goals
• Provides direct service to individuals served routinely
• Enhances and promotes The Arc of Opportunitys strategic initiatives overall brand and organizational mission and values through positive promotion and representation
• Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations
• Must work a flexible schedule including nights weekends and holidays

Required Qualifications:

• Bachelors Degree in relative field or equivalent experience and a minimum of one year experience in a human service field
• Minimum of 6 months human service supervisory experience or minimum of 1 year human service senior staff role experience
• Mathematical aptitude to reconcile monetary accounts adhere to established budgets schedule appropriately and control operational expenses within assigned areas of responsibility
• On call responsibilities
• A valid drivers license and acceptable CORI/Fingerprint checks & driving record are required at all times during employment with The Arc of Opportunity
• Use of personal vehicles is required & must meet all State requirements to include a valid registration insurance & safety standards
• Ability and willingness to provide hand over hand assistance in personal care functions including shower and hygiene assistance
• Ability to lift up to 50 lbs.; kneel bend and carry items; and sustain periods of walking standing sitting.
• Ability to physically assist individuals according to their needs and perform physical restraint if necessary.
• Functional and situational reasoning to follow policy complete administrative tasks problem solve exercise sound judgment prioritize multiple tasks & crisis manage
• Communication skills in written and oral English which convey clear and concise information in a professional & respectful manner to individuals supported family members/guardians government agencies & community partners
• Ability to work independently

Comprehensive benefits package including vacation and sick leave paid holidays health dental life disability and 401K.

The Arc of Opportunity is an affirmative action/equal opportunity employer committed to building a diverse and inclusive workforce. Applications from women minorities individuals with disabilities and veterans are strongly encouraged.

The Arc of Opportunity North Central Massachusetts is a smoke free workplace and campus