Bookings Administrator - itison venues - Glasgow
itison venues are proud owners of some of Glasgows best-loved spots:SloansBrel & Maggies RockNRodeo
Were currently looking for a Bookings Administrator to join our Bookings & Events Team based in Sloans. The role will be across a 7-day rota working approx. 45 hours per week.
This is a really exciting opportunity for anyone who is an administration whizz has a great eye for details is looking to work in our very unique venues andjoin a fantastic companywhere every day is different.
The core missions of the Bookings Administrator
Were looking for a talented positive and dedicated all-rounderwith a minimum of two years professional experience to:
- Be responsible for managing incoming phone & emailreservations andenquiries/event administration/office paperwork
- Deliver exceptional customer service from the crucial first point of contact with our new & existing customers
- Accurately record details inthe booking system & drive sales for all existingand potential customers
Skills & Experience
- 2 years working in a customer-facing role ideally in hospitality
- An exceptional telephone manner & faultless communication skills
- Love working in a fast-paced exciting environment
- Have excellent organisational skills with a methodical & meticulous approach to your work
- First-class written and verbal communication skills
- A great planner who can work to tight deadlines
- Proactive approach with loads of common sense and initiative
- Apassionateself-starter with the ability to manage a busy workload autonomously within a fast-pacedever-changing environment
- An all-rounder able to turn your hand to whatever is needed and deliver results
- Willingness to work flexible hours at busy event times
- Energeticfriendly fun and fearless
It would be great if you have experience with Collins Booking System and Tonic POS system however this isnt essential.
The salary and benefits package
- 28600 per annum with potential to rise after successful 6-month probationary
- Private Healthcare
- Salary exchange smart pension scheme
- Employee assistance programme
- Annual learning grant
- 50% off food & drink at itison venues
- 15% off at
- Complimentaryticketsto GlasGLOW Drive-in Movies & other itison major events
- Two team socialsper year
- Part of anindependent groupdelivering exceptional experiencesand having fun in the process.
Required Experience:
Senior IC