Information Technology Specialist
Information Technology Specialist
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Job Description
Information Technology Specialist
Workshop is looking for a driven Information Technology Specialist to support our (growing!) employee base both in the office and remotely and collaborate with compliance operations and engineering to maximize Workshopper productivity.
This is an exciting opportunity for someone with 2-5 years of experience to be part of an exciting software-as-a-service (SaaS) business here in Omaha Nebraska.
As an Information Technology Specialist you will:
- Own the procurement deployment and ongoing management of 100 macOS based devices
- Be responsible for user access management control and single sign on control
- Deploy and manage common work productivity tooling such as Google Workspace Slack Zoom etc.
- Troubleshoot hardware and software issues from Workshop employees
- Continue to evolve Workshops security posture in collaboration with engineering and operations
To be successful in this position youll need to:
- Possess a deep knowledge of macOS management and troubleshooting and a track record of enabling productivity with Apple products
- Have experience using Apple MDM tooling such as Kandji JAMF or Moysle
- Have prior experience managing identity and access management tools. We use Okta but others are fine too.
- Be detail oriented and persistent in resolving issues
- Look for opportunities to automate processes
Bonus points if you:
- Have an understanding of modern security approaches like zero trust access control and endpoint management tooling
- Have done network management and deployment. We dont do anything too complex but youll occasionally need to make changes to WiFi etc.
- Have had previous experience working with software engineers
- Have previously been involved in some form of external compliance audit
- Enjoy working in fast-paced startup environments.
- Are technically sophisticated and generally curious. Workshop is a great place to dive deep into a lot of different areas of technology.
- Proactively seek issues and care deeply about employee experience
Compensation & Benefits:
Healthcare
Stock options
401(k)
Unlimited vacation
Flexible work environment
About Workshop
Workshop is a fast growing venture-backed startup based in Omaha Nebraska and were on a mission to create more happy Mondays for employees everywhere. We build software to help internal communications teams create send and measure multi-channel employee-centric campaigns.
Required Experience:
Unclear Seniority
Employment Type
Full Time
