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Scheduled Weekly Hours:
0.01Work Shift:
Days (United States of America)Reports to the department Site supervisor and is responsible for front office functions for the OP Rehab locations. Tasks include all patient scheduling Pre-Service insurance verification authorization and Medicare cap tracking as well as POS collections and customer service. Responsible for scheduling a wide variety of Rehab patients in a computer-based scheduling system. Responsible for patient charge reconciliation ensuring accuracy for continued revenue stream. Performs clerical support for the therapy department including organization and sanitation of the waiting room and front office patient facing space.
Incorporates all factors to accurately enact scheduling of rehab services utilizing EMR/Epic
Monitors departments WQ and contacts all referred patients within 24-48hrs of entry within the WQ. Able to provide cross market WQ support for other Rehab departments
Checks Rehab schedule daily to ensure all charges are accounted for per patient /department
Gathers and summarizes various statistics and reports by use of the computer as directed from site supervisor
Possesses strong communication skills (telephone and in-person) Functions as center of communication for the therapy department. Responds to patient messages within 24hrs
Responds to other departments inquiries regarding help with verification authorization scheduling and billing as needed through the preservice center
Ensure the patient charges are complete and accurate by verifying through charge reconciliation process through EMR/Epic
Maintains departments schedule for all therapist and ensures accuracy and accountability for cancelations
Possesses strong customer service skills and is able to remain calm in a hectic and stressful environment.
Responsible for collecting all POS and maintaining a cash drawer
Keep track of Medicare dollars needed for departmental tracking and compliance
Maintains front office organization and cleanliness
Performs other tasks as delegated by site supervisor and or market leaders
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
*Benefits offerings vary according to employment status.
Department:
OP Physical Therapy - West - Compton RdIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Part-Time