Medical Assistant - Cancer Shared Services
Medical Assistant - Cancer Shared Services
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1 Vacancy
Job Description
2 openings are available for this position.
The anticipated duration of this assignment is approximately 3 months.
This is a temporary approximately 3-month assignment supporting the UCSF Cancer Centers ambulatory group practices across multiple campuses and satellite offices. Under the supervision of the Administrative Nurse Manager and MA Supervisorand in collaboration with the clinical nursing staffthe Hospital Assistant III plays a critical role in delivering high-quality patient care and ensuring smooth clinic operations.
This position requires flexibility to float across various Cancer Center specialty practices and a strong commitment to UCSFs Telephone and House Standards.
Key Responsibilities:
Clinical Support & Patient Care
- Validate obtain and document patient-reported information and vital signs.
- Assist with medication reconciliation and patient history updates (e.g. allergies tobacco use family history).
- Support nurses and providers during patient exams and procedures.
- Perform routine clinical tasks (e.g. height weight pain screening chief complaint documentation).
- Act as chaperone and assist in complex procedures (e.g. laser therapy TRUS IRC) with appropriate competencies.
- Maintain infection control standards and perform sterile processing (e.g. Cidex OPA).
- Provide patient transport and monitor patient flow in and out of clinics.
- Collect specimens and perform Point of Care Testing including EKGs and QA/QC documentation.
- Ensure patient communication and care coordination through timely updates Mercury Messaging and collaboration with team members.
Clinical Documentation & Systems (APEX)
- Enter and document vitals histories and Point of Care Testing in the Electronic Health Record (APEX).
- Pend scripted provider orders and medication refills.
- Open and manage telephone encounters staff messages and referrals.
- Schedule labs radiology and other diagnostic services per provider orders.
Patient Experience & Communication
- Maintain professionalism and courtesy in all patient interactions and phone communications.
- Notify front office and waiting room of provider delays over 30 minutes.
- Proactively communicate service delays and advocate for timely care.
- Assist with resolving patient concerns using conflict resolution skills.
Operational Support & Maintenance
- Ensure exam rooms hub areas and labs are clean and stocked.
- Manage inventory and order medical supplies as needed.
- Schedule complex procedures and obtain insurance authorizations for medications procedures and diagnostic reviews.
- Assign break coverage and monitor clinic staffing needs.
- Participate in Quality Improvement and patient experience initiatives.
- Maintain logs and documentation (e.g. crash cart temperature logs disaster cabinet).
- Adhere to Ambulatory Services and infection control policies and protocols.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF including total compensation please visit: months relevant Medical Assisting experience
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.
Department Description
UCSFs Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects fill in for regular employees who are on vacation or leave or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.
About UCSF
The University of California San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research graduate-level education in the life sciences and health professions and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the worlds leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer neurodegenerative diseases aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism respect integrity diversity and excellence also known as our PRIDE values.
In addition to our PRIDE values UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community nurturing a culture that is welcoming and supportive and engaging diverse ideas for the provision of culturally competent education discovery and patient care. Additional information about UCSF is available at
Join us to find a rewarding career contributing to improving healthcare worldwide.
Employment Type
Full Time
