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You will be updated with latest job alerts via emailWe are looking for a 1st / 2nd line End User Support Lead to support maintain and manage our IT End User devices and systems. Based in our Raunds office you will be leading a team of End User Support Analysts whilst remaining technically hands on. Within this role it is essential you are adaptable and able to work in an everchanging environment and able to make quick clear and rational decisions including the ability to delegate.
The role is more than just fixing problems; its about setting the tone for great support. By leading the team with a focus on consistency and clear communication you will help ensure issues are resolved quickly and users feel supported throughout.
The Raunds office is easily commutable from Northampton Wellingborough Kettering Rushden and Corby. At times you may be required to travel to other sites.
What will I be doing as an End User Support Lead.
Skills and experience required:
You will need to be confident with working within this environment and may need to lift equipment. An ability to communicate effectively and confidently with customers and IS teams is an absolute must.
What we can offer you:
About Howdens:
Howdens Joinery is the UKs number one trade kitchen supplier providing thousands of products across kitchens joinery and hardware. We have over 800 depots throughout the UK and Europe making us the first choice for more than 460000 loyal trade professionals. Last year our sales reached circa 2.1bn and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That along with a competitive salary development opportunities and exciting rewards are among the reasons why our people enjoy working for Howdens and why we have been named one of the 10 Best Big Companies to Work For.
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Full-Time