Support Coordinator
Sunderland
Permanent Full Time (37.5 hpw)
Salary 25868 per annum (pro rata) plusgreat benefits including Health Cash Plan
Home a place where you belong
We are excited to offer a fantastic opportunity to join our team as a Support Coordinator where youll support customers with complex mental health needs to live independently in the community. This role is within our STEP (Supporting Tenancies Enabling People) service based in Sunderland and Washington focusing on providing tailored flexible support to help individuals achieve their goals and aspirations.
As part of the growing STEP service in the Northeast youll play a key role in its development and success. Youll work closely with external agencies and professionals to deliver personalized support plans empowering customers to build the skills they need for independent living. Together well make a lasting impact on the lives of those we support.
Typical day as our Support Coordinator
- Creating support plans with your customers and working together as a team to ensure the smooth delivery of support.
- Supporting our customers with complex mental health needs learning difficulties and/or dual diagnosis. Attending MDTs risk planning meetings etc to enable us to best support our customers.
- Helping customers with daily living activities such as making meals shopping budgeting maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments support planning goal setting and regular reviews.
Cuppas chats and catch ups. Theres no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too
You bring
- Youre passionate and motivated to help vulnerable people make positive and lasting changes to their lives. Youll impress us with your ability to work on your own initiative positively influencing people from all different backgrounds.
- You haveexperience in safeguarding risk assessments confidentiality support plans alongside working collaboratively.
- If youre not the biggest fan of technology thats not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However were glad to support you if you need help.
- To make sure our customers are well supported its important that youve had a jobin asimilarenvironmentbefore. Dont worry we wont drop you in the deep end well help to you understand how things work at Home Group!
- As this is a community-based job you need to be able to drive as well as having access to a vehicle insured for business purposes(we pay your expenses to cover this use!)
Due to limits on our current certificates of sponsorship we are not able to offer sponsorship toexternal & internalcandidates for this role. This remains under regular review.
Our team
Youll join Danielleand our mental health outreachteam were super passionate about what we do! Were really proud of our service and the difference we a lovely bunch and as well as supporting our customers we support each other too.
Job details
- You will work on a rota basis Monday-Sunday.
- Where were flexible with you we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Able to use technology for creating and updating support plans complete online learning and to collaborate with colleagues.
- Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks peers and allies (Multicultural LGBTQIA and Disability) support us all to be our best.Together we make Home Group a great place to work!
Whats in it for you
- 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39 the option to buy 5 more and time off for volunteering too!
- Health cash plan saving you from 1140 per annum. Well cover your costs (and kids if you have them) towards dental optical prescriptions alternative therapies and lots more.
- Over 800 high street discounts on groceries holidays and days out. Looking for a new phone bike or carSave money with us.
- We Grow Our Own colleagues (not literally of course!) when youre ready for the next step in your career you can grow with us!
- Colleagues really matters to us thats why were the 10thBest place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more aboutourbenefitson our website.
Find out more
ClickAPPLY NOWto see ourSupport Coordinator JobDescriptionfind out aboutusand forhelp to apply.Sometimes we close a job early so dont delay or you might miss out.
Finally do let us know if theres anything we can do to help you shine in our process by making reasonable adjustments at