Admin Works Coordinator
Admin Works Coordinator
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Job Description
SUMMARY OF THE ROLE
To provide administrative and operational support to the business ensuring that works are efficiently scheduled documented and communicated using our systems and processes. You will play a critical role in supporting engineers and clients through clear timely and accurate coordination.
OVERVIEW OF ACCOUNTABILITIES
- Manage engineer scheduling and workload planning via Simpro (training provided)
- Upload engineer reports certificates and site photos to Simpro after visits
- Monitor shared inboxes and direct or respond to incoming queries
- Prepare and send RAMS and compliance documents to clients
- Upload invoices and required documentation to client portals and follow up as needed
- Book engineer hotels travel and support with logistical planning
- Maintain system accuracy and assist with technical admin support (e.g. quote templates)
- Communicate clearly with engineers clients and internal teams to ensure workflow remains smooth and professional
QUALIFICATIONS AND EXPERIENCE
Essential
- Prior experience in administration coordination or scheduling roles
- Strong attention to detail and ability to prioritise effectively
- Proficient in Microsoft Office (Word Excel Outlook)
- Confident using cloud-based systems and customer portals
- Excellent written and verbal communication
Desirable
- Experience using Simpro or similar job management software
- Background in engineering facilities or construction industries
- Ability to read or understand basic technical drawings or terminology
OVERVIEW OF THE COMPANY & WHAT WE ARE LOOKING FOR
Rotrex Group is a business providing winch hire sales and support worldwide and high-level cradle and fall protection equipment services across the UK. With locations in the UK Holland Belgium we can cover the majority of the European countries quick and with an outstanding service. Rotrex Group has two specialist businesses LGH Winches and Rotrex OnSite both providing industry-leading products services and support. Across the group we have highly skilled and experienced teams of engineers whose focus is to deliver the highest levels of service for our customers.
LGH Winches provides specialist lifting and pulling winches and equipment as well as related services such as project management planning training and support. Our exclusive winch brands in the UKand the EU includes OMAC Thompson Colt
and Wharton.
Rotrex OnSite manages the maintenance of high-level cradle and fall protection equipment as well as cradle inspection testing and operator training. We ensure safe working conditions and legal compliance for our customers. These activities are carried
via our locations in the UK.
WORKING PATTERN:
Days: Monday to Friday
Hours: 37.5 hours per week between 9am 5pm
Lunch break: 30 minutes unpaid
COMPANY BENEFITS
- 25 days Annual Leave (1 per year capped at 30)
- All UK public holidays off in addition to your annual leave
- Private healthcare
- Pension scheme
- Enhanced family leave
- Quarterly incentive programme
- Training & development support
- Free parking and flu jabs
- Length of service recognition
- H.I.R.E Fit wellbeing scheme
- Optional team trips including company-organised ski trips and social events
Employment Type
Full Time
