drjobs Client Success Radiology Liaison

Client Success Radiology Liaison

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Jacksonville, FL - USA

Monthly Salary drjobs

50000 - 50000

Vacancy

1 Vacancy

Job Description

This is a remote position.

Job Title: Client Success Radiology Liaison

Location: Remote

Employment Type: FullTime

Schedule: Monday through Friday 9 am to 5 pm with the flexibility to work outside of your regular schedule at times based on business needs

About the Role


We are looking for a highly organized and responsive Client Success Radiology Liaison to support our teleradiology operations. In this role you ll be the central connection between our radiologists internal teams and client offices. You ll help ensure that imaging workflows run smoothly studies are properly prepared and assigned and client expectations are met with a high level of service and professionalism.

Key Responsibilities

General Teleradiology and Internal Workflow Support

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Monitor and respond to expedite requests addendums and missing clinical documentation.

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Ensure comparison studies are accurately linked and escalate any issues.

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Respond to client office inquiries regarding study status comparison discrepancies and workflow questions.

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Upload prior imaging and confirm alignment in PACS for radiologist interpretation.

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Assist with room and procedural workflow mapping for new clients or updated setups.

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Perform quality assurance (QA) checks on imaging studies as needed.

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Delay image uploads when necessary to wait for associated prior studies.

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Request missing office notes if not included with requisitions.

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Assign studies to radiologists only after confirming all required information is complete.

ClientSpecific Workflow Management

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Manage manual entry and processing of imaging studies for select clients.

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Push and align prior studies in PACS to ensure they are ready for interpretation.

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Address and escalate clientspecific issues related to comparisons documentation gaps and addendums.

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Act as a key point of contact for designated clients answering workflow questions and providing ongoing support.

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Use internal tools (e.g. tracking sheets) to monitor study completeness and follow up on missing items.

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Assign completed studies to the appropriate radiologist for interpretation.

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Support specialized imaging workflows including server uploads for specific scan types.

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Assist with quality assurance system integration and workflow clarification for new client onboarding.

Qualifications

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Prior experience in radiology workflow client success or healthcare administration strongly preferred.

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Excellent communication and interpersonal skills.

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Strong attention to detail with the ability to identify and resolve workflow issues.

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Proficiency with PACS and RIS systems a plus.

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Comfortable managing multiple priorities in a fastpaced remote work environment.

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A proactive and collaborative approach to supporting both clients and internal teams.

Why Join Precision Imaging Centers

At Precision Imaging Centers our mission is to deliver Exceptional Clarity. Superior Care. We believe that starts with exceptional people.

We Offer:

  • Competitive pay

  • Comprehensive benefits package:

    • Health dental and vision insurance

    • Companypaid life insurance

    • Disability coverage and 401k

    • Health savings and flexible spending accounts

  • Paid time off and paid training

  • Employee assistance program

  • Rewards recognition and bonus opportunities

  • Opportunities for career growth

  • A supportive teamoriented work culture


Join our mission to deliver exceptional radiology services and ensure seamless coordination between care teams radiologists and clients.

Thank you for your interest in joining Precision Imaging CentersNortheast Floridas top choice in outpatient imaging!


Requirements

Qualifications

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Prior experience in radiology workflow client success or healthcare administration strongly preferred.

.

Excellent communication and interpersonal skills.

.

Strong attention to detail with the ability to identify and resolve workflow issues.

.

Proficiency with PACS and RIS systems a plus.

.

Comfortable managing multiple priorities in a fastpaced remote work environment.

.

A proactive and collaborative approach to supporting both clients and internal teams.



Benefits

Why Join Precision Imaging Centers

At Precision Imaging Centers our mission is to deliver Exceptional Clarity. Superior Care. We believe that starts with exceptional people.

We Offer:

  • Competitive pay

  • Comprehensive benefits package:

    • Health dental and vision insurance

    • Companypaid life insurance

    • Disability coverage and 401k

    • Health savings and flexible spending accounts

  • Paid time off and paid training

  • Employee assistance program

  • Rewards recognition and bonus opportunities

  • Opportunities for career growth

  • A supportive teamoriented work culture



Prior experience in radiology workflow, client success, or healthcare administration strongly preferred. Excellent communication and interpersonal skills. Strong attention to detail with the ability to identify and resolve workflow issues. Proficiency with PACS and RIS systems a plus. Comfortable managing multiple priorities in a fast-paced, remote work environment. A proactive and collaborative approach to supporting both clients and internal teams.

Education

Why Join Precision Imaging Centers? At Precision Imaging Centers, our mission is to deliver Exceptional Clarity. Superior Care. We believe that starts with exceptional people. We Offer: Competitive pay Comprehensive benefits package: Health, dental, and vision insurance Company-paid life insurance Disability coverage and 401k Health savings and flexible spending accounts Paid time off and paid training Employee assistance program Rewards, recognition, and bonus opportunities

Employment Type

Full Time

Company Industry

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