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You will be updated with latest job alerts via emailQantas Loyalty is an integral part of the Qantas brand with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights shopping and everyday purchases to enjoying exclusive perks and privileges Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forwardthinking approach we continue to redefine loyalty in the aviation industry setting the standard for excellence and innovation.
The Program Innovation Lead will work closely with the Senior Manager Program innovation on program development initiatives regular and ad hoc analysis projects campaigns and coordination across multiple reward verticals. This role requires a strong understanding of the Qantas Frequent Flyer program and a track record of working with a high level of autonomy.
You will model scenarios create and support business cases acquire and analyse data with a high level of independence and judgement. You will be able to form and clearly communicate recommendations to management whilst working with a diverse range of internal and external stakeholders. The Program innovation Lead will also execute on new project implementations managing the delivery lifecycle to successfully implement and embed exciting new product opportunities. This role will also involve creating process flows to operationalise projects requiring great attention to detail to create and review documents such as policies terms and conditions and PIAs.
Our ideal candidate must be exceptionally detail oriented organised and able to work independently and possess excellent communication skills and stakeholder management skills to have the ability to think strategically at all times. You will be versatile enjoy thinking outside the box and highly adaptable with changing priorities and multiple projects running simultaneously
What youll bring to the role:
Why Qantas
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
Applications close: 9th June 2025
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Remote Work :
No
Employment Type :
Fulltime
Full-time