Housekeeping Supervisor
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Job Description
Position Overview:
The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness presentation and guest service across assigned areas of the hotel. This role involves supervising Room Attendants and Housemen conducting room and area inspections and coordinating with various departments to ensure guest satisfaction and operational excellence.
Key Responsibilities:
Supervise daily operations of assigned guestroom floors and public areas.
Conduct thorough inspections of guest rooms corridors pantries and service areas to ensure adherence to brand standards.
Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
Respond promptly to guest requests and ensure all preferences or special instructions are followed.
Train coach and support housekeeping staff in their duties including health safety and grooming standards.
Ensure adequate stock levels of linen amenities and cleaning supplies are maintained.
Report and follow up on maintenance issues or discrepancies in room status.
Enforce proper use and care of housekeeping equipment and supplies.
Coordinate with Front Office and Engineering for smooth room operations and maintenance followups.
Assist in planning staff schedules and daily task assignments.
Qualifications :
Qualifications:
Minimum 23 years of housekeeping experience in a luxury hotel with at least 1 year in a supervisory capacity.
Strong knowledge of housekeeping procedures cleaning techniques and hygiene standards.
Excellent communication and interpersonal skills.
Proficient in using housekeeping software and basic Microsoft Office applications.
High attention to detail and strong organizational skills.
Fluency in English; additional languages are an asset.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
