Keystone Pacific Property Management LLC is a prestigious Homeowners Association Management firm headquartered in Irvine CA with offices throughout Northern and Southern California Colorado and Idaho. Since 1982 we have led the way in providing superior customer care for our clients in plannedunit developments condos mixeduse commercial new project developments largescale onsite communities and masterplanned community associations.
We have an excellent opportunity for an experienced Human Resources Manager. Please continue reading below!
Summary: As a member of the human resources team responsible for implementing the companys human resources strategies. Manages human resources activities such as employee relations performance management and recruitment for assigned groups. Ensures compliance with federal state and local regulations and companys policies and procedures.
Position is based in Palm Desert CA and provides support to local employees as well as various Onsite Communities across Southern California.
Why Join Keystone
Keystone is a company dedicated to empowering our team members to improve peoples lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.
We provide an environment for people that nurtures leadership promotes personal success and rewards those who exceed expectations.
We are thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive open feedback and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.
What We Offer:
- Competitive Salary
- Hybrid and Flexible working arrangements
- WorkLife Balance
- Opportunities for career growth
- Training and mentorship from successful leaders in the HOA industry
- Support for Continued Education
- Cell Phone Stipend
- Mileage Reimbursement
- Medical (HMO and PPO) Dental and Vision
- Flexible Spending Account
- Pet Insurance
- PrePaid Legal
- Employer Paid Basic Life/AD & D Insurance
- Voluntary Life and ShortTerm Disability Insurance
- Free Employee Assistance Program
- 401(k) Retirement plan with Company Match
- Financial and Health/Wellness Education
- PTO
- 12 Paid Holidays (Floating Holiday Half Days/Early office closure before certain major holidays)
Essential Job Duties and Responsibilities:
- Provides comprehensive human resources support guidance and expertise to supervisors and employees including but not limited to employee relations policies legal compliance staffing compensation benefits disciplinary matters performance and talent management; productivity recognition employee engagement occupational health and safety and training and development.
- Collaborates with senior leadership to understand the organizations goals and strategy to ensure they are providing the appropriate level of human resources support/services.
- Leads by example in fostering a positive supportive and open feedback culture within the organization.
- Manages leave of absences such as FMLA CFRA PDL etc.
- Manages reasonable accommodation requests under ADA.
- Responsible for full cycle recruiting for assigned positions. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
- Handles employee relation matters as they relate to federal state and local employment and civil rights laws including Title VII ADA ADEA FMLA FLSA Equal Pay Act Pregnancy Discrimination Act etc.
- Monitors and ensures the organizations compliance with federal state and local employment laws and regulations. Recommends best practices; reviews and modifies policies and practices to maintain compliance.
- Conducts workplace investigations and responds to employment claims. Mediates and suggests solutions to employee disputes.
- Handles workers compensation claims and manages risk/safety for assigned employee groups and locations. Completes and posts OSHA log.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Conducts periodic reviews to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Administers benefits plans handles inquiries assists with open enrollment activities and partners with insurance brokers.
- Updates and creates job descriptions and ensure proper employee classification for compliance.
- Responds to unemployment claims.
- Provides support in new hire onboarding process.
- Analyzes exit interview and employee survey data to identify trends and recommend best practices to management.
- Proactively identifies training and development needs. Partners with Training Manager to create and facilitate training interventions.
- Guides managers in merit decisions within budget or established guidelines.
- Maintains strict confidentiality in all departmental and company matters.
- Practices and adheres to Keystones Core Values Mission and Vision.
- Any additional job duties as required by supervisor.
Qualification Requirements:
- Must possess current drivers license maintain clean MVR and be able to drive personal vehicle for business purposes.
- Ability to perform all essential duties and responsibilities listed above with minimal supervision handling assignments with the highest level of discretion judgment and independence.
- Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations.
- Thorough knowledge of federal state and local laws governing equal employment opportunity and civil rights occupational safety and health Workers Compensation wage and hour issues and labor relations including but not limited to the following statutes: Title VII ADEA Equal Pay Act FMLA/CFRA PDL Pregnancy Discrimination Act FLSA ADA OSHA FMLA ERISA and NLRA etc.
- Working knowledge of benefits administration and payroll.
- Keeps up to date with employment and labor laws.
- Multisite experience required.
- Proactive strategic and continuous improvement mindset.
- Strong servant leadership competencies.
- Excellent Customer Service skills. Ability to respond with urgency and close the loop.
- Excellent organizational and time management skills. Capable of managing competing priorities under pressure and in a fastpaced environment.
- Strong conflict management skills.
- Exceptional verbal written interpersonal and presentation skills.
- Exceptional change management influencing relationship building and collaboration skills.
- Detail Oriented and produce quality and accurate work.
- Effective problemsolving and decisionmaking skills.
- Must have excellent employee relation skills to work with employees and supervisors to resolve problems and provide a high level of team member satisfaction.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
- Requires strong attention to detail.
- Requires ability to use computers to record store and analyze information. Requires computer proficiency and technical aptitude with the ability to utilize MS Office (Excel Word PowerPoint and Outlook) and Teams.
- Ability to utilize HRIS and Applicant Tracking System.
Education and/or Experience:
- Five or more years of Human Resources Business Partner/Management experience
- Bachelors Degree in HR Business Administration or related field required
- Possess expert knowledge in California state local and federal employment and labor laws
- Professional HR Designation/Certification preferred
- High school diploma or general education degree (GED) required
Work Environment:
The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Ability to drive to communities.
- Ability to sit stand and operate business equipment.
- Typical office environment with lowlevel noise exposure.
We invite you to view our LinkedIn Instagram and Facebook to get an inside look on what Keystone is all about! Check out our website at . Click on Careers and stay connected!
Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system send an email to for assistance. Please include a description of your requested accommodation your name and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the online application system by individuals with disabilities.
Keystone Pacific Property Management LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check.