Member Services Manager
Member Services Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are working closely alongside a Local Authority in Wiltshire to assist with the Permanent appointment of a Member Services Manager. Please apply with your CV for immediate consideration.
Rate of Pay: 52759..00 per annum
Summary:
The Member Services Manager (Pensions) leads the Benefits Administration Team within the Wiltshire Pension Fund ensuring a responsive efficient and customerfocused pension service. The role involves managing and developing team performance ensuring compliance with Local Government Pension Scheme (LGPS) regulations and supporting strategic fund initiatives. The manager acts as the escalation point for complex cases and is instrumental in delivering service transformation and policy development.
Responsibilities:
- Manage the daytoday operations of the benefits administration team.
- Provide line management including recruitment appraisals performance monitoring training and development.
- Ensure staff compliance with statutory and internal pension regulations and policies.
- Act as the lead contact for resolving complex member and employer pension queries.
- Interpret and apply LGPS and other relevant pension legislation.
Requirements:
- Degree or equivalent professional experience.
- CIPP Foundation Degree in Pensions Administration and Management / PMI Diploma or equivalent.
- Minimum 5 years experience in administering large final salary pension schemes.
- Proven team management and leadership experience.
- Extensive knowledge of LGPS and associated legislation.
- Proficient with computerised pension systems particularly Altair.
- Strong understanding of government pension policy and its application.
- Proven project management experience and change implementation skills.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1528067
Employment Type
Full Time
