Training Solutions Specialist
Training Solutions Specialist
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Job Description
The Opportunity:
Join our dynamic team as a Training Solutions Specialist supporting the Dealer and our Insurance division. In this role the incumbent will have the unique opportunity to contribute to the content development of our training solutions and programs directly impacting the growth and effectiveness of our Advisors and their teams.
You will work collaboratively within a supportive environment that values innovation continuous learning and proactive improvement. This position is tailormade for those passionate about creating engaging training solutions professional development organizational success and the cultivation of talent within a leadingedge industry setting.
Responsibilities:
Develop implement and continuously improve training modules and materials for advisor programs.
Conduct annual review of training materials including onboarding programs job aids and short educational videos.
Collaborate with subject matter experts to ensure training content is accurate relevant and up to date.
Monitor and evaluate the effectiveness of training initiatives and make datadriven recommendations for enhancements.
Manage logistics for training events including scheduling communications and resource allocation.
Stay abreast of trends and best practices in training and adult learning to incorporate innovative methods.
Monitor shared inbox for incoming requests and respond to inquiries in a timely manner.
Assess training needs through surveys interviews or consultations with managers.
Engage with crossfunctional teams to integrate advisor training and development into broader organizational strategies.
Manage multiple projects concurrently ensuring they adhere to established timelines budgets and performance standards.
Engage with leadership and external partners to provide updates gather feedback and ensure alignment on business priorities.
Support team members in preparing for in person and virtual training initiatives.
Some travel may be .
What we are looking for
Creative thinker and problem solver with a keen attention to detail.
Selfmotivated individuals with a proven track record in developing and designing training materials.
Passion for innovation committed to implementing cuttingedge learning and development strategies.
Proven experience in developing and designing training materials for financial advisors or related roles.
Strong interpersonal skills with the ability to engage participants across various learning platforms.
Experience in assessing training needs and tailoring programs to address specific knowledge gaps skill development and change management.
Excellent organizational skills with an emphasis on prioritizing and executing tasks efficiently in a dynamic environment.Experience in the financial services industry with a strong understanding of financial products and regulatory requirements.
Our ideal candidate has experience working with financial advisors insurance advisors and/or financial industry professionals.
Qualifications:
Post secondary education in Adult Learning Education Instructional Design Educational Technology Business Administration or a related field.
Minimum of 2 years of experience in training development preferably in a corporate or advisory setting.
Proficient in MS Office Suite with advanced skills in PowerPoint and experience with Learning Management Systems.
Demonstrated ability to design develop and implement instructional materials and solutions.
Excellent verbal and written communication skills.
Familiarity with elearning platforms and virtual training methods
Ability to manage multiple projects simultaneously with a keen attention to detail.
Possession of relevant industry accreditations will be considered an asset.
Bilingual in French considered an asset.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$61350.00 CAD $102250.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
