Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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$ 35000 - 55000
1 Vacancy
Job Description
Job Ad: Entry Level Customer Service Assistant Seronda Network (Atlanta GA)
Job Title:Entry Level Customer Service Assistant
Company: Seronda Network
Location: Atlanta GA
Salary: $35000 $55000
Job Type: FullTime
About Us:
Seronda Network is a forwardthinking company providing innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients. As we continue to grow we are looking for a Personal Assistant to join our team and support our executive staff in managing daily tasks and ensuring smooth operations.
Job Description:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our growing team. As an essential part of our customer service department you will be the first point of contact for our clients providing them with the support and assistance they need. This is a fantastic opportunity for individuals who possess strong interpersonal skills and a passion for delivering outstanding customer service.
Responsibilities:
- Responding to customer inquiries via phone email and chat in a timely and professional manner.
- Maintaining customer records by updating account information in the database.
- Resolving customer complaints and issues by providing appropriate solutions and alternatives.
- Assisting customers with product information orders and feedback.
- Collaborating with team members to ensure a seamless customer service experience.
- Conducting followups with customers to ensure satisfaction and retention.
Skills Required:
- High school diploma or equivalent; further education is a plus.
- Strong verbal and written communication skills.
- Ability to work in a fastpaced environment and handle multiple tasks.
- Customeroriented mindset with a passion for helping others.
- Basic computer skills including proficiency in Microsoft Office and CRM systems.
- Excellent problemsolving skills and attention to detail.
Benefits:
- Competitive salary ranging from $35000 to $55000.
- Health dental and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
If you are an organized motivated individual looking to support a dynamic executive team apply now to become a valued member of Seronda Network as our Entry Level Customer Service Assistant!
Required Experience:
Junior IC
Employment Type
Full-Time
