Client Strategy Executive IV

We are seeking a resultsdriven Managing Director to join our dynamic team. As a key player in our Revenue group you will be responsible for fostering meaningful relationships driving strategic initiatives and ensuring the success of our clients.

Job Duties

• Full ownership of the client relationship by partnering with both internal and external stakeholders to achieve the clients defined business objectives as well as managing client risk billing and contractual issues.

• Collaborate with internal teams as the Voice of the Customer to drive customercentric outcomes.

• Identify and negotiate crosssells upsells and renewal opportunities to achieve individual and team sales targets partnering with account executives to jointly close opportunities.

• Determine and align technical and strategic value drivers and KPIs for the clients or partners business with MXs products and service.

• Strong organizational and personal skills to successfully communicate and negotiate with internal and external customers and cultivate influential relationships across the business especially at an executive level.

• Grow assigned client portfolios in terms of usage and platform adoption as part of defining and executing client business objectives.

• Determine and align technical and strategic value drivers and KPIs for the clients or partners business with MXs products and services

• Regularly collaborate with clients to develop and execute strategic plans that leverage our products to enhance the quality of their business and customer experiences.

• Lead strategic business reviews with clients in a professional way that instills confidence and drives progress.

• Become an MX product SME in order to align MXs offerings with client strategies to grow their business consistently communicating updates on new features products and services via MXs product roadmap.

Job Requirements

• 5 years of client success management and B2B account management in a SaaS organization preferred.

• Strong organizational and personal skills for effective communication and negotiation especially at an executive level.

• Proven track record delivering on corporate objectives and quotas while managing multiple clients and tasks concurrently.

• Passion for creating an elite client experience.

• Awareness of the financial industry.

• Selfdriven motivated and resultoriented.

• Bachelors Degree or equivalent experience preferred.

Work Environment

At MX we utilize a hybrid work model which allows us to attract top talent and increase impact through collaboration. Our team members enjoy a balance of remote work and inoffice days. Travel expectations for remote employees is about 15% and the company covers travel expenses for remote employees. Local employees will utilize inoffice time on a weekly basis Tuesday through Thursday. Both local and remote employees can take advantage of our incredible office space with onside perks like companypaid meals onsite massage therapist golf simulator and meditation room to name a few.

Compensation

The expected ontarget earnings (OTE) which is comprised of a base salary and other forms of cash compensation such as bonus or commissions is currently $min to $mid.

This pay range is just one component of MXs total rewards package. MX takes a number of factors into account when determining individual starting pay including job and level they are hired into location skillset peer compensation.

**Please note that this position does not accept sponsorship candidates at this time. Only USbased candidates who are authorized to work in the US without sponsorship now or in the future will be considered for this role.

At MX we are a highperformance organization that thrives on trust and results. This role is based in Lehi Utah with flexibility for both inoffice and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as companypaid meals massage therapists a sports simulator gym mothers lounge and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate kick off key projects or strategize crossfunctionally fostering connection and innovation.

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to