ServiceNow IRM Business Analyst ____ Chicago, IL (Onsite) ___ Contract
ServiceNow IRM Business Analyst ____ Chicago, IL (Onsite) ___ Contract
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Job Description
Job Title: ServiceNow IRM Business Analyst
Location: Chicago Downtown IL (Onsite)
Job Type: Contract (W2 or C2C)
Duration: 6 12 Months (Possible Extension)
Job Summary:
We are seeking a proactive and detail-oriented ServiceNow IRM (Integrated Risk Management) Business Analyst to join our Governance Risk and Compliance (GRC) program. This role is critical in bridging the gap between business needs and technical implementation by gathering requirements defining processes and supporting the deployment of IRM functionalities on the ServiceNow platform.
This position is 100% onsite in Chicago Downtown IL.
Key Responsibilities:
- Act as a liaison between business stakeholders and ServiceNow development teams.
- Gather document and prioritize business and functional requirements related to IRM modules:
- Policy & Compliance Management
- Risk Management
- Audit Management
- Vendor Risk Management
- Translate business requirements into clear and concise user stories process flows and functional specs.
- Collaborate with ServiceNow developers and architects to design and test IRM solutions.
- Facilitate workshops stakeholder meetings and user training sessions.
- Support testing activities including UAT planning test case development and defect resolution.
- Ensure alignment of solutions with risk and compliance frameworks such as ISO 27001 NIST SOX and HIPAA.
- Create and maintain project documentation including BRDs FRDs traceability matrices and process maps.
- Participate in post-implementation reviews and continuous improvement initiatives.
Required Skills & Qualifications:
- Overall IT Experience: 9 Years
- 4 years of experience as a Business Analyst with at least 2 years in ServiceNow IRM or GRC projects.
- Strong knowledge of Integrated Risk Management processes and use cases.
- Experience working with ServiceNow IRM modules including Policy & Compliance Risk and Audit Management.
- Proficient in Agile/Scrum methodologies; experience using JIRA ServiceNow Agile or similar tools.
- Strong documentation skills and the ability to produce clear business requirements and user stories.
- Familiarity with regulatory standards and frameworks such as NIST ISO SOX and GDPR.
- Excellent communication interpersonal and stakeholder management skills.
- Ability to work independently in a fast-paced dynamic environment.
Preferred Qualifications:
- ServiceNow Certified Implementation Specialist IRM or GRC.
- Background in compliance information security audit or enterprise risk management.
- Knowledge of data privacy IT risk or third-party risk frameworks.
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Employment Type
Full Time
