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Job Description
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40Work Shift:
Days/Evenings (United States of America)Location 2230 West Broad Street
The shifts will consist of 7:00 am to 4:00 pm on Mondays and Wednesdays; 9:00 to 6:15 on Tuesdays and Thursdays; and 7:00am to 12:30 pm on Fridays.
Job Description
Summary of Primary Function/General Purpose of Position
Reports to the Business Operations Manager and is responsible for front office functions for the OP Rehab locations. Tasks include all patient greetings check in/out POS collections Initial and follow up scheduling and customer service. Responsible for scheduling a wide variety of Rehab patients in a computerbased scheduling system. Responsible for patient charge reconciliation managing payer restriction tracking including visits allowed procedures and/or financial limits ensuring accuracy for continued revenue stream. Performs clerical support for the therapy department including organization and sanitation of the waiting room and front office patient facing space.
Essential Job Functions
- Incorporates all factors to accurately enact scheduling of rehab services utilizing EMR/Epic
- Monitors departments WQ and contacts all referred patients within 2448hrs of entry within the WQ. Able to provide cross market WQ support for other Rehab departments
- Checks Rehab schedule daily to ensure all charges are accounted for per patient /department
- Responsible for obtaining authenticated Physician order verifying demographics insurance information with eligibility and medical necessity for Physical therapy Occupational Therapy and Speech Therapy
- Possesses strong communication skills (telephone and inperson) Functions as center of communication for the therapy department. Responds to patient messages within 24hrs
- Ensure the patient charges are complete and accurate by verifying through charge reconciliation process through EMR/Epic
- Maintains departments schedule for all therapist and ensures accuracy and accountability for cancelations
- Possesses strong customer service skills and is able to remain calm in a hectic and stressful environment.
- Responsible for collecting all POS and maintaining a cash drawer
- Manages and tracks all payer restriction including visit financial limitation or allowed procedures and compliance
- Maintains front office and waiting room organization and cleanliness
- Performs other tasks as delegated by site supervisor and or market leaders
Employment Qualifications
Required Minimum Education:
High School Diploma or GED
Preferred Education:
2 Year/ Associates Degree
Health Care centered
Minimum Qualifications
Minimum Years and Type of Experience:
1 year
Other Knowledge Skills and Abilities Required:
Formal secretarial and computer training required
Other Knowledge Skills and Abilities Preferred:
Experience in Medical Terminology preferred
Combination of postsecondary education and experience in lieu of a degree.
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Bon Secours Physical Therapy Sauer CenterIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Employment Type
Full-Time
