Client Solutions Manager
Client Solutions Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a proactive and clientfocused Client Solutions Manager to join our team remotely. In this role you will act as a strategic partner to clients ensuring their needs are met through tailored solutions excellent communication and ongoing relationship management. The ideal candidate combines strong project coordination skills with a passion for customer success and a deep understanding of service delivery.
Key Responsibilities:
Serve as the primary point of contact for clients building trusted longterm relationships
Understand client goals challenges and KPIs to deliver customized solutions
Coordinate with internal teams (sales product operations) to execute on client requirements
Monitor project timelines deliverables and service performance
Identify opportunities for account growth and propose enhancements or new services
Resolve client issues promptly and proactively manage expectations
Prepare reports presentations and regular updates for key stakeholders
Requirements:
2 years of experience in client services account management or solution delivery
Strong communication and interpersonal skills with a customerfirst mindset
Ability to manage multiple projects and priorities in a remote environment
Familiarity with CRM tools (e.g. Salesforce HubSpot) and project management platforms
Selfstarter with attention to detail and a problemsolving approach
Experience in industries such as tech marketing SaaS or consulting is a plus
Employment Type
Full Time
