Program Manager II, BRI, Payment Risk Operations
Program Manager II, BRI, Payment Risk Operations
Posted on :
22-05-2025
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1 Vacancy
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Job Description
Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe What would you do to increase trust in an online marketplace where millions of buyers and sellers transact How would you build systems that evolve over time to proactively identify and neutralize new and growing fraud threats
Do you enjoy working in an entrepreneurial fast paced environment solving complex problems and delivering innovative solutions Do you like to innovate and simplify
Our mission in Buyer Risk Preventions (BRP) is to make the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites while striving to ensure that these efforts are transparent to our legitimate customers. As such BRP designs and builds the software systems risk models and operational processes that minimize risk and maximize trust in .
As a Program Manager in BRP you will be responsible for creating and managing roadmaps for the Operations program Buyer Risk Investigations. You will be working closely with business teams and understanding the requirements working actively with Technology Machine learning and Operations teams making appropriate tradeoffs to optimize business outcomes and Customer experience and clearly communicating goals roles responsibilities and desired outcomes to internal crossfunctional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure ontime delivery.
You will be responsible for analyzing and identifying specific instances of risk broader risk trends and points of customer friction as well as developing scalable solutions for prevention. You will need to collaborate effectively with business teams and within BRP and crossfunctional teams to solve problems create operational efficiencies and deliver successfully against high organizational standards. You should be able to apply a breadth of tools data sources and analytical techniques to answer a wide range of highimpact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.
You should be an effective communicator capable of independently driving issues to resolution and communicating insights to nontechnical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.
The role requires a seasoned individual who has excellent experience as a Program Manager.
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Do you enjoy working in an entrepreneurial fast paced environment solving complex problems and delivering innovative solutions Do you like to innovate and simplify
Our mission in Buyer Risk Preventions (BRP) is to make the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites while striving to ensure that these efforts are transparent to our legitimate customers. As such BRP designs and builds the software systems risk models and operational processes that minimize risk and maximize trust in .
As a Program Manager in BRP you will be responsible for creating and managing roadmaps for the Operations program Buyer Risk Investigations. You will be working closely with business teams and understanding the requirements working actively with Technology Machine learning and Operations teams making appropriate tradeoffs to optimize business outcomes and Customer experience and clearly communicating goals roles responsibilities and desired outcomes to internal crossfunctional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure ontime delivery.
You will be responsible for analyzing and identifying specific instances of risk broader risk trends and points of customer friction as well as developing scalable solutions for prevention. You will need to collaborate effectively with business teams and within BRP and crossfunctional teams to solve problems create operational efficiencies and deliver successfully against high organizational standards. You should be able to apply a breadth of tools data sources and analytical techniques to answer a wide range of highimpact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.
You should be an effective communicator capable of independently driving issues to resolution and communicating insights to nontechnical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.
The role requires a seasoned individual who has excellent experience as a Program Manager.
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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