Business Support (Neighbourhood) (B)
Business Support (Neighbourhood) (B)
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Job Description
What is great about the role
Join a supportive team as a Business Support (Neighbourhoods). This role offers a diverse range of responsibilities that keep each day exciting and engaging. You will have the opportunity to make a significant impact in your community by ensuring excellent customer service and supporting the smooth operation of the Neighbourhood Team. Enjoy a flexible work style with an agile approach allowing you to work efficiently and effectively.
Where does this role fit in
The Business Support (Neighbourhoods) is part of the Homes & Communities Department and is located in Newport. You will report to the Area Neighbourhood Manager and play a key role in providing administrative and operational support to the Area Neighbourhood Team. Your efforts will help ensure that our services run smoothly and that our customers are wellsupported.
Our Neighbourhoods Teams take a leading role in ensuring the wellbeing of customers maintaining properties and fostering a positive and cohesive community.
What skills and experience do you need
To thrive in this role you should have a proven track record in delivering efficient administrative and service support within an office setting. Experience in interacting confidently with both internal teams and external stakeholders is essential coupled with strong IT skills including MS Word Excel and Outlook and the ability to adapt to new systems. Key attributes include exceptional data processing abilities effective communication both written and verbal and a collaborative proactive approach to problemsolving. You must excel in organisation show attention to detail and handle pressure with ease. Empathy in addressing sensitive issues is crucial.
Our values are positive connected and considerate. At Pobl you will share these values and be motivated to work in an environment that is driven by them.
What are the pay and benefits
- 25034 for a 37 hour full time position on a permanent or fixed term 10 month basis.
- Flexible approach to work Monday to Friday. Office attendance is required but there will be occasions where you can work from home or from other Pobl locations.
- 26 days holiday entitlement plus Bank holidays rising to 30 days with length of service
- The successful candidate will need a basic DBS check in place which we pay for.
- Pension scheme
- Sick Pay
- Colleague Referral Scheme (250 per referral)
- Time for Talking a free counselling service
- Health Cash Plan
- Savings Scheme
- Electric Vehicle Lease Schemes
- Cycle to work and Electric Car scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Gym and shopping discounts
- Pobl merch
- Training and progression opportunities
Whats FREDIE
At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact or
How do you apply
If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We just need an uptodate CV and let us know why you are motivated for this role and the supporting skills and experience you possess. The interviews will be week commencing 4th June in our Newport office
Who are Pobl group
Pobl Group is a forwardthinking organisation dedicated to providing highquality housing and support services. Our values are centred around being Positive Connected and Considerate. We are committed to ensuring that our employees share these values and work towards our mission of making a difference in our communities.
Employment Type
Full-Time
