Assistant Spa Manager
Assistant Spa Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Hand & Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours.
Who You Are
You are passionate about health and wellness and you seek out any chance you get to build new relationships. You understand and appreciate the benefits of the services that we offer to our clients and you have an inherent desire to learn connect and create.
This role will be to assist our clients on a daytoday basis with membership sales and the highest level of customer service while simultaneously creating a positive environment for our staff. You will be responsible for curating the spa experience for every guest we welcome into our business. You will work positively with your team to develop and meet sales goals. You will create space for others to be their best selves and achieve outstanding results in their lives and their business.
A Day in The Life
You are on our sales floor each shift and are accountable for all areas of sales and guest experience
You keep your personal membership sales as well as the sales of the team above bench by roleplaying educating and working collaboratively
You have a strong ability to prioritize multiple tasks such as answering phones booking appointments greeting and checking out guests
You are the first person to step forward to assist a client or coworker in a time of need
You regularly seek feedback to ensure success within your role and participate in professional conversations amongst the staff
You report directly to the Spa Manager on all information related to the daily operations of the spa
You assist the manager in additional tasks as needed such as ongoing training and business reporting
Must Haves
You have a passion for customer service and delivering an exceptional experience for guests
You are confident in your ability to promote our Healthy Lifestyle Program
You foster connection by putting people first and building trusting relationships
You acknowledge the presence of choice in every moment and take personal responsibility for your life
You communicate with honesty and kindness and create the space for others to do the same
You lead with courage knowing the possibility of greatness is bigger than the fear of failure
You have a positive attitude in the face of all obstacles
Qualifications
Excellent personal appearance good verbal and written communication skills
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
All employees availability must reflect the needs of the business which may change from time to time. The Spa Manager determines the availability needs and this schedule could include a combination of shift times including mornings evenings and weekends
Applicants are a minimum of 18 years of age
Compensation
$19.50 per hour
Monthly bonuses for Personal and Team Membership sales
Additional contest and bonus opportunities throughout the year
401k with Employer match
Medical Dental Vision and Life insurance options available
Paid time off
Monthly complimentary spa services
Discounts on services and products from 3050%
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Employment Type
Full-Time
