Customer Support Executive
Customer Support Executive
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Job Description
Roles & Responsibilities:
Handle inbound and outbound communication with Australian customers via phone and email.
Manage orderrelated queries and provide proactive customer support.
Convert inquiries into sales through followup and relationship management.
Ensure timely followup on sales orders and payment collection from clients.
Meet monthly and quarterly sales targets set by the management.
- Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
Job Details:
Working Hours: 4:00 AM 1:00 PM IST (Monday to Friday)
Holidays: Saturday Sunday & Australian Public Holidays
Reporting To:
Head India Operations
Requirements
Key Requirements:
Minimum 2 years of experience in an international voice process (preferably Australian shift).
Strong analytical skills and problemsolving abilities.
Excellent communication skills with a strong command of English (verbal & written).
Must hold a Bachelors Degree or Diploma.
Benefits
Salary: 30000 per month (Negotiable based on experience and profile)
Benefits: Provident Fund (PF) & Medical Insurance
Salary: 30000 per month (Negotiable based on experience and profile)
Benefits: Provident Fund (PF) & Medical Insurance
+2/ITI with 1 Year of experience. Basic Knowledge of Telecom RF Equipment.
Employment Type
Full Time
