Job Description Summary

As the Services Specialist for Wind Services you will be responsible for facilitating transactions producing assembling and delivering documentation work instructions and technical direction to support repair and maintenance operations. A successful candidate must be able to evaluate the conversion of complex Product Department and Product Service technical requirements into effective field process documents diagnostic tools and report platforms / templates. Additionally this role will be responsible for maintaining and facilitating the accurate and up to date LOTO (Lock Out Tag Out) documentation at all supported sites. Candidates must be well versed in taking large volumes of raw data and building reporting and tracking mechanisms. This role will impact the teams ability to achieve safety service and quality objectives. The ideal candidate possesses a strong blend of organization leadership influencing and planning.

Executes standard operational/technical tasks typically subject to instructions and work routines. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

• Evaluate the conversion of complex Product Department and Product Service technical requirements into effective field process documents diagnostic tools and report platforms / templates.
• Provide guidance and assistance to field personnel regarding operational processes and procedures.
• Coordinate resources to achieve goals with a timely and costeffective strategy
• Lead and assist in daily operations
• Develop coordinate lead and execute daily production plans and coordinate consistent and effective shifttoshift transition
• Develop and implement process controls
• Support operations leader in the strategic planning of manpower equipment and other resources
• Developing indepth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
• Lead the development of new methodologies and processes as required based on business feedback.
• Institute process control to reduce variance in a product or process and enhance standardization.
• Initiate develop validate edit and publish comprehensive technical and nontechnical documents.
• Indepth understanding of key business drivers; uses this understanding to accomplish own work.
• Indepth understanding of how work of own team integrates with other teams and contributes to the area.
• Review update and manage existing methods and processes documentation to support all involved parties.
• Coordinate internal reviews of translation efforts for business and technical procedures.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
• Uses prior experience and onthejob training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems.
• May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent.
• Provides informal guidance to new team members

Required Qualifications

• Bachelors degree from an accredited university or college in Physical Science Engineering or Business (or a high school diploma / GED with at least 6 years of experience in Operations or Business Support)

Desired Characteristics

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document plan market and execute programs.
• Established project management skills.

The base pay range for this position is $ 72400.. USD Annual. The specific pay offered may be influenced by a variety of factors including the candidates experience education and skill posting is expected to close no earlier than May 26 2025.

Healthcare benefits include medical dental vision and prescription drug coverage; access to a Health Coach a 24/7 nursebased resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Retirement Savings Plan a taxadvantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability insurance life insurance and paid timeoff for vacation or illness.

General Electric Company Ropcor Inc. their successors and in some cases their affiliates each sponsor certain employee benefit plans or programs (i.e. is a Sponsor). Each Sponsor reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a Sponsors welfare benefit plan or program. This document does not create a contract of employment with any individual.

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