Entry Level Customer Service Agent
Entry Level Customer Service Agent
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Job Alert
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$ 37000 - 46000
1 Vacancy
Job Description
Job Ad: Entry Level Customer Service Agent
Company: Think Tell Junction
Location: Los Angeles CA
Salary: $37000 $46000 per year
Job Type: Fulltime
About Us
Think Tell Junction is a growing leader in communications solutions dedicated to connecting people with topquality service and technology. We pride ourselves on a supportive team culture professional growth opportunities and our commitment to excellence in customer satisfaction. Join us as we strive to make every customer experience outstanding.
Job Description
ThinkTell Junction We are seeking an enthusiastic and motivated Entry Level Customer Service Agent to join our dynamic team! This is a fantastic opportunity for individuals who are passionate about delivering exceptional service and are looking to kickstart their careers in the customer service field. As an Entry Level Customer Service Agent you will be the first point of contact for our valued customers playing a vital role in ensuring their needs are met and their concerns are addressed promptly and effectively.
Responsibilities
- Handle incoming customer inquiries via phone email and chat in a professional and timely manner.
- Provide accurate information regarding products and services to customers.
- Resolve customer issues and complaints by investigating problems and providing appropriate solutions or escalations.
- Maintain detailed records of customer interactions and transactions in the company database.
- Collaborate with team members to improve customer service processes and share insights.
- Follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.
Skills & Qualifications
- High school diploma or equivalent; some college experience is a plus.
- Excellent verbal and written communication skills.
- Strong problemsolving abilities and attention to detail.
- Ability to work in a fastpaced environment while maintaining a positive attitude.
- Proficiency in using computers and customer service software.
- Strong interpersonal skills and the ability to work effectively in a team setting.
Benefits
- Competitive salary with performancebased incentives
- Health dental and vision insurance
- Paid time off and sick leave
- Career advancement opportunities
- A friendly and supportive work environment
At Think Tell Junction we value team members who bring enthusiasm empathy and dedication to customer care. If youre looking to grow your career and make a positive impact we encourage you to apply!
Required Experience:
Junior IC
Employment Type
Full-Time
