Registration Processor
Registration Processor
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$ 37782 - 43560
1 Vacancy
Job Description
Description of Work
Start your journey towards success! Are you interested in a meaningful and rewarding career If so continue reading to learn more about this exciting opportunity with the North Carolina Department of Public Safety (DPS).
This position is located in Raleigh North Carolina in the Private Protective Services Section and provides administrative office support to this section which is responsible for administering the licensing education and training requirements for persons firms associations and corporations engaged in private protective services (security guards alarm system technicians private investigators armored car operators etc.) in North Carolina. PPS conducts background investigations for the licensing of private protective services occupations registers employees of licensed companies and enforces laws and rules through administrative disciplinary processes and the courts.
Specific responsibilities related to the Administrative Specialist I include:
- Processing applications of individuals who wish to be employed in the private protective services industry (such as security guards and alarm system technicians).
- Reviewing each application for accuracy and completeness.
- Reviewing criminal history background checks to determine applicants eligibility for registration.
- Preparing appropriate correspondence if the application is denied and preparing and distributing identification cards for approved applicants.
- Significant contact with the public and industry stakeholders in person over the telephone and by email.
Other skills needed:
- Excellent customer service.
- Good oral and written communication (including telephone etiquette).
- Ability to use correct grammar vocabulary spelling and proofreading.
- Ability to operate a copier and other office equipment.
This posting is for multiple vacancies: Positionsand. Position #is a REPOST.Previousapplicants MUST REAPPLY to be considered.This is a fulltime position (40 hours per week) withState Benefitsincluding paid vacation paid sick leave paid holidays retirement and health insurance.To viewan example oftotal compensation please click hereNC OSHR: Total Compensation Calculator. The work schedule is MondayFriday 8am5pm.
Wevalue our employees and are committed to providing flexibility in work schedules.This position qualifies for teleworking on a parttime basis as part of the State Telework Program.
The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention protection and preparation. DPS iscomprisedof approximately 6000 permanent positions andnearly 13000NC National Guard soldiers andairmen.DPS employees help to ensure North Carolina is a safe place to live work and visit through effective law enforcement juvenile justice programs emergency response and recovery and homeland security preparedness.
Knowledge Skills and Abilities / Competencies
DPS uses the MeritBased Recruitment and Selection Plan to fill positions subject to theState Human Resources Actwith the most qualified individuals.
The KnowledgeSkillsand Abilities (KSAs) listed below along with the Minimum Education and Experience(E&E)are REQUIRED toqualify for this position.All work history and education(includingaccuratedates of employment/attendance)must be documented on the application.Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application.Acompleteallinclusiveapplicationmaximizesan applicantspotentialtoqualify for theposition as well as thehighestpossiblesalary.Salarywill be based on relevant qualifications internal equityand budgetary considerations pertinent to the advertised position.Click here for more information and application resources.
Resumesmaybe attached as a supplement to the application but arenota substitution for a complete application.
To qualify for this position applicants mustdemonstrateALL ofthe followingKSAs:
Experience processing a highvolume of applications and/or data entry.
Experience accurately interpreting or explaining information to clients/customers orally and/or in writing.
Experience collecting entering organizing and/or analyzing data/information.
Experience answering a highvolume of customer or client inquiries by phone or email.
Management Preferences(Theseskillsare notbut managers may choose to interview/select applicants whodemonstrateManagement Preferences.)
Experience using Microsoft Word Excel and Outlook
Experience determining an applicants eligibility based on established qualifying criteria.
Experience reviewing and evaluating criminal history information.
Experience as an employee of an occupational licensing board or other governmental regulatory authority.
Experience analyzing or interpreting statutes administrative rules regulations policies procedures and/or training records.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHERyearsof education OR years ofdirectly relatedexperience OR a combination of both. See details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
or equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists ofcomplying withall federal laws state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA) weare committed tofull inclusion of qualified applicantsand willreview requests for reasonable accommodationto perform essential job functionsduring the hiring process or while on the job.
Public Service Loan Forgiveness Program
For applicants withstudent loans becoming a state employeemayinclude eligibility forthe Public Service Loan Forgiveness Program.Visitto learn more.
Transcripts
Attaching transcripts is optional however we recommend applicants attach unofficial transcripts toassistin providing credit for education including in substituting education gained for experience. Additionally qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.
Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.
Internationaldegrees and transcripts must be evaluated for accreditation by a recognized evaluation serviceby the closing date of this posting. Failure to provide documentation may result in ineligibility.The National Association of Credential Evaluation Services (NACES)has several options toprovidecredential verification: Experience
Applicants seeking Veterans Preference must attach a DD214 Form (Certificate of Release or Discharge from Active Dutythat includes Character of Discharge Member 4 or Service 2 form)to the application.
Applicants seeking National Guard Preference:
Acurrent member of the NorthCarolinaNational Guard in good standingmust attach a NGB 23A (RPAS).
A formermember of the North CarolinaNational Guard who served for at least 6 years and weredischarged under honorable conditions must attach either a DD256 or NGB 22.
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape.PREA Hiring and Promotion Prohibitions
Due to the volume of applications received we are unable to provide informationregardingthe status of your application.Please log in to yourGovernment Jobsaccount and click Application Status.If you are selected for an interview you will be contacted bythe hiringmanager. If you are no longer under consideration you will receive an email notification.
#PPBFor technical issues with your application please call the Applicant Support Help Line at. If there are any questions about this posting other than your application status please contact
Employment Type
Full-Time
