Development Operations Associate

Position: Development Operations Associate

Program: Development Operations

Department: Development

Reports to: Director Development Operations

Compensation: $76000 $84000 annually

Status: Fulltime 100% Exempt

Probation: 180 Days

Benefits: Medical Dental Vision Life and LongTerm Disability Insurance Employee Assistance Program and 403(b) Retirement Plan

CENTERS MISSION: Building a world where LGBTQ people thrive as healthy equal and complete members of society.

DEPARTMENT SUMMARY: The Development department is responsible for the fundraising to support the Centers many programs and services that are not financially supported by government grants. The department raises nearly $20 million through individual gifts private foundation grants corporate donations estate and legacy gifts as well as several fundraising events such as the annual Vanguard Awards Gala.

JOB SUMMARY: The Development Operations Associate plays a crucial role in supporting the fundraising efforts of the Development team. This position is responsible for accurately recording all donations to the Center conducting indepth research on assigned priorities and maintaining the CRM database to support fundraising efforts. The role provides detailed reports and briefings to equip development officers and other stakeholders with the information needed to advance fundraising initiatives. Additionally this position supports the agencys revenue goals by ensuring highquality service and responsiveness to staff donors board members volunteers and other stakeholdersfacilitating efficient fundraising operations and positive donor experience

% of Role ESSENTIAL FUNCTIONS

20% Prospect Research and Pipeline Development

Act as the primary point of contact for fundraising partners requesting research aligned with organizational fundraising priorities.

Conduct detailed research on prospects including assigning gift capacity ratings and analysis of wealth indicators.

Prepare comprehensive briefings for fundraisers ahead of donor meetings events and other interactions.

Assist in strengthening the donor pipeline by conducting screenings to identify and qualify new and existing donor prospects.

Collaborate with fundraisers to implement portfolio rebalancing and optimize donor pipeline processes.

Ensure adherence to ethical research practices and data privacy regulations including HIPAA.

20% Donor Engagement and Recognition

Coordinate donor recognition programs ensuring timely acknowledgment and receipting for memberships major gifts and other donor levels.

Work with Major Gifts staff to enhance stewardship efforts and deepen donor engagement through strategic moves management.

Partner internally to design implement and track fundraising campaigns including monthly giving and peertopeer initiatives.

10% Event and Campaign Support

Support development events by maintaining databases creating invitations and segmenting guest lists.

Collaborate with event staff to track donations auction items and attendance and assist with onsite event execution as needed.

50% Development Operations

Oversee and maintain CRM databases including gift batching acknowledgment processing and donor contact updates.

Coordinate corporate matching gift programs and maintain relationships with corporate partners.

Assist with revenue reconciliation for monthly and fiscal year reporting in collaboration with the Finance department.

Track check deposits lockbox transactions and finance reports to ensure accurate financial records.

Complete additional projects as assigned by Development leadership.

0% Management Responsibilities (Budgetary & Direct Supervisory)

REQUIRED QUALIFICATIONS

Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.

A passion for the Centers work and its mission to make the world a better place for LGBTQ people.

Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socioeconomic backgrounds religions ages Englishspeaking abilities immigration status and physical abilities in a multicultural environment.

Experience conducting indepth donor research and data analysis to identify prospects trends and identification markers that can assist in the development of new support for the Center.

Teamworkoriented and committed to the achievement of department and organizations mission.

Strong customer service skills particularly via telephone.

Strong communication interpersonal and organizational skills with a high level of attention to detail.

Proficiency with Microsoft Office Suite (with intermediate to advanced knowledge of Excel and Word) strong familiarity with CRM databases and aptitude for learning new software.

PREFERRED QUALIFICATIONS

Experience in accounting or finance

Experience with Salesforce

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry national origin sexual orientation gender identity and expression sex pregnancy childbirth and related medical conditions religion disability age military or veteran status including status as a victim of domestic violence assault or stalking genetic information (including family medical history) political affiliation or activities medical or health conditions and marital status.

The Center has implemented a mandatory COVID19 vaccination policy as a condition of employment for all employees who work on the Centers premises subject to applicable federal state and local laws. For more information please contact .