Triage Specialist-RN Riverside Pediatrics Associates
Triage Specialist-RN Riverside Pediatrics Associates
Posted on :
18-05-2025
Employer Active
1 Vacancy
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Job Description
- Full Time/Benefits Eligible
- Monday Friday 9am 5:30pm
- Columbus OH
Essential Functions and Responsibilities:
- Conduct telephone triage for patient health complaints using an electronic triage assessment tool (SchmittThompson)
- Navigate multiple electronic platforms to assess current health complaint patients electronic chart PCP appointment scheduling and ancillary center scheduling have appropriate and timely documentation
- Document phone call details in tracking system for department data tracking and collection.
- Assess identify and close patient care gaps.
- Follow and execute all policies procedures and job responsibilities instructed by direct supervisor.
- Develop positive and effective working relationship with COPC staff offices and physicians.
Qualifications:
Education Licensures & Certifications
- Active and unrestricted registered nurse license in the state of Ohio.
- Two years minimum Registered Nurse experience in a hospital and/or medical practice setting
Knowledge Skills & Abilities
- Experience in telephonic nursing triage preferred but not required.
- Exceptional active listening communication and documentation skills required.
- Excellent customer service skills and mindset required.
- Ability to collaborate with a team required.
- Ability to adapt to department growth expansion and policies/ procedures required.
- Experience in pediatrics required.
- Basic knowledge of Microsoft Office Programs such as Excel required.
- Proficient knowledge of electronic health records required.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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