Sr Staff Outbound Product Manager- App Engine GTM
Sr Staff Outbound Product Manager- App Engine GTM
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Job Description
Team
The App Engine Outbound Product Management team is responsible for all outbound GTM and commercial aspects of ServiceNow App Engine our industry leading lowcode app dev offering. Our Outbound Product Managers interact with our existing and prospective customers to guide them on product journeys bring their voices back to our product roadmap help drive product strategy guide product messaging and positioning enable sales with technical content and enablement and help craft product packaging and pricing. We collaborate closely with multiple crossfunctional teams (e.g. marketing sales solution consulting pricing strategy and operations customer outcomes product success training and certification etc.).
Role
We are seeking an outstanding Outbound Product Manager who is craving to be part of a great company in the fastgrowing lowcode automation market. Specifically you will also lead the product gotomarket motions for EMEA region for ServiceNow App Engine product line a leader in the lowcode and process automation markets. You will gain insights from regional activities to develop an indepth understanding of regional market dynamics and sales success drivers. You will scale regional success and bring best practices to HQ.
Our ideal candidate has a strong product and market background and excels in all areas of strategy development and execution including project management business development consensus building and problemsolving. You should also have strong technical experience and the ability to pick up and dive into the technology and product. Enterprise software products especially SaaS background and experience collaborating with gotomarket (GTM) will be critical. In addition the ability to thrive in an unstructured collaborative culture with a strong level of comfort around sophisticated problems and ambiguous situations. An attitude of ownership with strong execution prowess in a B2B enterprise software context is critical to success.
Your responsibilities:
- Be the regional product evangelist with our customers/partners
- Drive growth by engaging with sales/presales and supporting strategic deals
- Be a trusted advisor for large/ strategic customers; build and maintain strong customer relationships.
- Gather customer insights and feedback and infuse the learning back into the organization and product roadmap
- Develop a deep understanding of regional customer requirements partner with Inbound Product Managers to define market opportunities and influence roadmap priorities
- Support Sales and Presales throughout the sales cycle to inspire motivate and ultimately win customer business
- Uncover areas within the business to drive regional performance improvements
- Present with authority at industry conferences panels and customer and internal events
Qualifications :
Qualifications
To succeed in this role you have:
- 12 years of total experience in product management presales consulting or management consulting at an enterprise software company or SaaS company (preferred)
- Application development background a must. Lowcode market understanding and ServiceNow technology experience preferred
- Experience operating in an ambitious environment and driving the adoption of new and emerging products
- Consistent track record of working crossfunctionally to deliver business impact
- Demonstrated customer obsession in engagements
- Demonstrated consistent ability to drive both strategy and results.
- Experience defining andcapturingproductrequirementsandtransforming them intoaproduct roadmap
- Deep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customercentric solutions
- Experience driving solution development through bigpicture solution development
- Strong leadership and communication skills written and verbal to work with senior executives both internal and with customers. Comfortable in business and technical discussions
- Strong networking and influencing skills; able to drive extended and virtual teams
Bachelors degree in a relevant field of study; MBA a plus but not required
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
