Dispatch Clerk
Dispatch Clerk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Cherokee Nation Entertainment LLC is looking for a Dispatch Clerk to join our dynamic team at the CNE Catoosa Hotel. This role is crucial in ensuring effective communication and smooth operations within the housekeeping department. The successful candidate will be the gobetween for guests employees and management.
Responsibilities
- Answer incoming calls promptly and direct guest and employee requests to the appropriate staff.
- Maintain uptodate knowledge of all resort services and operations.
- Prepare and distribute reports generated from the computer system.
- Input and verify guest room status on a daily basis.
- Document all lost and found items ensuring theyre securely handed over to security.
- Monitor the computer system for any checkouts pickups or discrepancies.
- Assign room numbers and prepare lists for the housekeeping team.
- Create and submit maintenance work orders.
Qualifications
- High School Diploma or GED required.
- One month of guest service experience.
- Proficient in Microsoft Office and other office productivity software.
- Excellent communication skills with the ability to listen actively.
- Capable of working varied shifts including weekends and holidays.
- Ability to work in a fastpaced environment and manage multiple priorities.
Employment Type
Full-Time
