The primary responsibility of this position is to process invoices & returns perform reconciliations collect due & overdue debt follow up on queries & timely escalation of unsuccessful/unresolved collections/queries.
Skills :
Accounts Receivable Management
- Process incoming payments promptly and accurately
- Generate and send out invoices to customers
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted
- Monitor customer accounts for delayed or missed payments
Customer Interaction:
- Communicate with customers via phone email and in-person to resolve billing queries and discrepancies
- Provide timely and accurate responses to customer inquiries regarding their accounts
Collections
- Follow up on overdue invoices and payments
- Implement and manage payment plans for customers with overdue balances
- Escalate collection issues to the relevant manager or department
Record Keeping:
- Maintain accurate and up-to-date records of all accounts receivable transactions
- Prepare regular reports on accounts receivable status including aging reports
Compliance
- Ensure compliance with company policies and relevant accounting regulations.
- Facilitate new credit approvals / increase in existing limits
Month-End and Year-End Close
- Assist with month-end and year-end closing processes including account reconciliations and audit preparations
- Collaborate with the finance team to ensure timely and accurate financial reporting
Health and Safety
- Participate in safety forums and attend relevant training/programmes
- Report all safety incidents to the relevant people
- Comply with safety policies and procedures
- Wear protective clothing (where applicable) at all times