About us
Committed to building the next generation of 100% softwarebased mobile networks ngvoice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy futureproof networks.
To support our exponential growth we are looking for a Freelance Technical Writer (m/f/d) to support us for a limited period.
Tasks
What youll do- Create and maintain highquality technical documentation for ngvoices IMS solutions
- Enabletelcooperatorssystemintegratorsdevelopersandoperationsengineers to understand deploy and manage our products effectively
- Collaboratecloselywithengineeringproductandsupportteams
- Ensure all technical content is accurate comprehensive and aligned with customer needs
Requirements
Our ideal new colleague- Produce and maintain user guides API documentation installation manuals release notes and internaltechnicalcontent.
- Work with SMEs (subject matter experts) across engineering product and QA to gather information and translate complextechnicalconcepts into clear concise documentation.
- Develop tutorials troubleshooting guides and configuration examples to improve customer onboarding and issue resolution.
- Ensure all documentation follows ngvoices standards for clarity style and structure.
- Contribute to internal knowledge bases and training materials.
- Continuously improve documentation based on user feedback product changes and best practices.
Benefits
A little more about our culture and why you should join- WorkLifeBalance is a priority: Flexible working that suits you we live and breathe a hybrid remote culture and dont mind where and when you work
- We are committed to building a diverse team that represents a variety of backgrounds perspectives and skills in a traditionally not very diverse industry
- We offer you the culture of a fastgrowing startup with the maturity of an enterprise company
- We are more interested in your experience and knowledge than formal degrees
- Entrepreneurial culture and flat hierarchies
- Mobility benefit fitness benefit language class benefit and wellness benefit (for fulltime employees)
- Home office budget (for fulltime employees)
About us
ngvoice is an equal opportunity employer. We believe demographic characteristics and diverse experiences that have nurtured unique viewpoints benefit our growth and performance and value each person and their different background as a whole.
Hope we caught yourattention;we look forward to getting to know you!
Even if you do not meet 100% of the requirements however you think this role will be a good match for you please send in your application. We would love to be in touch!
Please be aware that we are currently not collaborating with agencies and any profile received will not be taken into consideration.Required Experience:
Contract