Director, Veeva CoE Operations Lead
Director, Veeva CoE Operations Lead
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$ 169700 - 282900
1 Vacancy
Job Description
Use Your Power for Purpose
In Pfizer Research & Development Digital we enable our R&D partners to accelerate drug development and clinical trials through digital products and solutions. Within R&D Digital the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users.
As the VEEVA CoE Operations Director R&D Digital you will partner with the corresponding Service Delivery Platform Governance R&D Digital Creation Center and business users (Regulatory Clinical Quality and others as needed) to enable optimized seamless delivery adoption of change and innovation for the VEEVA Platform Services.
You will lead the change management innovation and roadmap financials and reporting for Veeva Development Cloud Applications.
To excel in this role you should have strong skills in management of IT service operations commercial aspects of Cloud software (SoWs Licenses etc.) financial management (budgets and planning CAPEX OPEX and other financial processes) KPIs reporting and Risk Management. You will also have demonstrated success in forging building and maintaining relationships with key Veeva stakeholders within related technology functions and business user community leading change communication and adoption innovation prioritization and roadmaps. Effective relationship skills are crucial for handling various stakeholder groups such as developers R&D Digital Leadership Client Partners and the R&D business community.
What You Will Achieve
As the VEEVA CoE Operations Director you will
Forge and build relationships with key stakeholders within VEEVA CoE R&D Digital and business users within Clinical Regulatory Quality areas and others as needed
Define program governance framework for management of the program and service delivery decisionmaking and risk management
Drive adoption of the change and innovation with each release delivered by the Veeva Center of Excellence
Provide required operational and strategic oversight to project teams people technological and financial resources to budget.
Apply technical line and business knowledge to influence the strategic direction for technical delivery cost savings.
Drive services contract negotiations
Coordinate with Veeva Customer Success Manager activities to drive product value and adoption
Coordinate Product Management and Product Support activities
Provide PMO and Project management expertise to ensure that all projects are delivered within scope budget and schedule in accordance with Pfizer Digital Lifecycle processes. Liaise with stakeholders to manage and control changes to project parameters.
Act independently to review projects/programs against business case when completed to ensure projected benefits are being realized.
Support the service Delivery accountability for global Vault implementations in Clinical Quality and Regulatory (RIM) solutions
Here Is What You Need (Minimum Requirements)
Bachelors degree in information management Computer Science Engineering or Technology Management preferred.
8 Years of Project Management experience preferably in pharmaceutical industry with strong understanding of project management methodologies and principles
5 years in largescale program management preferably in pharmaceutical industry
Strong analytical skills with demonstrated experience understanding business requirements technical concepts and business processes.
Demonstrated experience in vendor negotiations with cited impacts to strategic direction and inline production products.
High level of awareness of internal and external technology trends.
Strong facilitation influencing and negotiation skills.
Strong working knowledge on MS Tools Project Word PowerPoint Excel.
CERTIFICATIONS/TRAINING
Project Management Professions (PMP) Certification
Agile Certification
Bonus Points If You Have (Preferred Requirements):
As above and including Masters degree in Information Management Computer Science Engineering Technology Management or relevant disciplines.
Experience in establishing and orchestrating an Enterprise Center of excellence preferably with large platforms like Veeva Vault SAP Salesforce
Exceptional interpersonal and communication skills with the ability to establish relationships influence outcomes and deliver effective presentations to a variety of audiences.
Ability to work with others in a constructive and collaborative manner & influence resources outside of the immediate span of control.
Ability to lead in a complex matrix environment with geographically distributed resources.
Ability to take a systematic approach to estimation of technical projects.
Excellent skills in analysis critical thinking and planning oral and written communication consensus building facilitation negotiation and the ability to readily learn a new business area.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Last day to apply: May 29th 2025
Work Location Assignment:Must be able to work in assigned Pfizer office 23 days per week or as needed by the business
This role is NOT remote
Travel Requirement: %25
The annual base salary for this position ranges from $169700.00 to $282900.00. In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an EVerify employer. This position requires permanent work authorization in the United States.
Required Experience:
Director
Employment Type
Full-Time
