Customer Success Intern
Customer Success Intern
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Job Description
Discover
The Opportunity
The Customer Success Intern will learn the inner workings of Dash Social and how global brands are optimizing their social marketing strategies. As a member of the Customer Success team and working closely within our Revenue team you will develop an understanding of how datadriven decision making can drive social growth as well as enhance ecommerce strategies. You will work closely with our Customer Experience team on projects directly impacting Dash Social customers to get them up and running within our software.
This internship opportunity is a four (4) month internship from September to December 2025.
What youll do
Responsibilities
What You Will Do
- Directly support Dash Social customers by sorting through their usergenerated content to help drive ecommerce success.
- Build customerfacing custom reports.
- Pull data to support marketing materials.
- Sort through the CRM ticketing system to ensure consistency in reporting of the Customer Experience teams performance.
- Work alongside other team members in admin tasks in helping onboard customers to Dash Social.
Learning Opportunities
- Learn the inner workings behind supporting global brands and their social marketing needs.
- Understand how data can direct decisionmaking within a Customer Success department.
- Get exposure to software like HubSpot Gong and more within a SaaS company structure.
- Learn how brands are using social content to drive ecommerce growth foster community and develop meaningful marketing impact.
What youll need
Qualifications
Desired Skills and Experience
- You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
- You have a customerfirst mentality and know what questions to ask to get to the crux of an issue.
- You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
- You care about what you do and about those around you. You love working as part of a team.
Dont meet every qualification Research shows that equity deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity equity and inclusion by being representative of the diverse communities that we serve. We have a culture that values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications dont match up perfectly we encourage you to still apply. You may be the best candidate for this role.
Were looking for
Core Skills
A little bit about us
Dash Social
The only tool you need to outsmart social
Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated crosschannel insights and workflow tools Dash Social enables brands to create content that entertains engages and drives consistent business results. To discover how Dash Social is empowering brands to outsmart social visit .
At Dash Social you will be given the opportunity to take risks learn and grow your career. Youll be joining a talented hardworking team with leading policies and practices recognized as a top employer in Canada.
Are you interested
Work With Us
At Dash Social we strive to build great solutions that solve real problems for marketers and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched we believe that collaboration and support among the team is what propels us forward.
Dash Social would not exist without the dedicated employees who contribute their unique skills voices and ideas to the longterm success of the company. Building a diverse and talented team is an integral part of creating an innovative and wellrounded product and work environment.
Dash Socials hiring practices and company culture does not condone discrimination based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.
Required Experience:
Intern
Employment Type
Temp
