Director of Rooms - Hilton Tampa Downtown
Director of Rooms - Hilton Tampa Downtown
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Job Description
Job Summary
We are looking for a seasoned Director of Rooms to lead the overall operations of our Rooms Division which includes Front Office Housekeeping and Security. This executive leadership role is responsible for driving guest satisfaction operational excellence team performance and brand compliance. The ideal candidate is a strategic leader and effective communicator who thrives in a dynamic hotel environment and has a strong track record in team development financial oversight and interdepartmental collaboration.
What will I be doing
Key Responsibilities
Lead and manage department heads across Front Office Housekeeping and Security to deliver exceptional guest experiences
Partner with Revenue Management Engineering and Food & Beverage to ensure cohesive operations and strategic alignment
Monitor and enhance guest service programs (e.g. SALT) to drive satisfaction loyalty and service consistency
Analyze department financials forecasts labor and productivity reports to ensure profitability and cost control
Recruit mentor and develop departmental leadership and build a culture of high performance engagement and accountability
Ensure full compliance with Hilton brand standards safety regulations and cleanliness protocols
Serve as Executive Committee member contributing to propertywide strategy and decisionmaking
EOE/AA/Disabled/Veterans
What are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Director
Employment Type
Full-Time
