drjobs Director of Rooms - Hilton Tampa Downtown

Director of Rooms - Hilton Tampa Downtown

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1 Vacancy
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Job Location drjobs

Tampa, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary

We are looking for a seasoned Director of Rooms to lead the overall operations of our Rooms Division which includes Front Office Housekeeping and Security. This executive leadership role is responsible for driving guest satisfaction operational excellence team performance and brand compliance. The ideal candidate is a strategic leader and effective communicator who thrives in a dynamic hotel environment and has a strong track record in team development financial oversight and interdepartmental collaboration.


What will I be doing

Key Responsibilities

  • Lead and manage department heads across Front Office Housekeeping and Security to deliver exceptional guest experiences

  • Partner with Revenue Management Engineering and Food & Beverage to ensure cohesive operations and strategic alignment

  • Monitor and enhance guest service programs (e.g. SALT) to drive satisfaction loyalty and service consistency

  • Analyze department financials forecasts labor and productivity reports to ensure profitability and cost control

  • Recruit mentor and develop departmental leadership and build a culture of high performance engagement and accountability

  • Ensure full compliance with Hilton brand standards safety regulations and cleanliness protocols

  • Serve as Executive Committee member contributing to propertywide strategy and decisionmaking

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

  • Hospitality Were passionate about delivering exceptional guest experiences.
  • Integrity We do the right thing all the time.
  • Leadership Were leaders in our industry and in our communities.
  • Teamwork Were team players in everything we do.
  • Ownership Were the owners of our actions and decisions.
  • Now We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!




Required Experience:

Director

Employment Type

Full-Time

About Company

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